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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. After changes are made to an IP phone, which reset method is the fastest to bring the phone back into service?

A) drop
B) shutdown
C) restart
D) reset
E) shut and no shut

2. Which service must be activated to locate the CDR Analysis and Reporting tool under the Tools section in Cisco Unified Serviceability?

A) Cisco WebDialer Web Service
B) Cisco CAR Web Service
C) Cisco Messaging Interface
D) Cisco UXL Web Service

3. Of the fields listed, which two fields are required to successfully create a phone user in Cisco Unified Communications Manager? (Choose two.)

A) Primary Extension
B) PIN (and confirmation PIN)
C) User ID
D) Last Name

4. Which two features must be specified when you perform a manual backup of Cisco Unified Communications Manager to a network directory destination? (Choose two.)

A) transport method (ftp, tftp)
B) TFTP server IP address
C) server name
D) file extension
E) schedule date and time
F) user name

5. Which three models of configuration does Cisco Unified Communications Manager Express support? (Choose three.)

A) voice gateway
B) keyswitch
C) MOH
D) PBX
E) PSTN
F) hybrid
G) WAN

Solutions: