Avaya 3314 Q&A - in .pdf
- Exam Code: 3314
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
- Updated: Sep 18, 2026
- Q & A: 65 Questions and Answers
- Convenient, easy to study.
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- Exam Code: 3314
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
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- Updated: Sep 18, 2026
- Q & A: 65 Questions and Answers
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Avaya 3314 Q&A - Testing Engine
- Exam Code: 3314
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
- Updated: Sep 18, 2026
- Q & A: 65 Questions and Answers
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Avaya 3314 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3314 |
| Available Languages: | English |
| Passing Score: | 66% |
| Real Exam Qty: | 62-65 |
| Related Certifications: | Avaya Aura Experience Portal with POM Implementation and Maintenance |
| Exam Price: | $125 USD |
| Exam Duration: | 90 minutes |
| Exam Format: | Drag-and-Drop, Scenario-based, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Avaya Aura Experience Portal Implementation |
| Exam Registration: | Pearson VUE Avaya Learning Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | Recommended: Hands-on experience with Avaya Aura Experience Portal and POM solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3314 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Feature Configuration | 25% | - POM campaign setup and agent assignment - Voice, email, and SMS integration - User management and security - AAEP core functions and routing |
| Installation and Initial Configuration | 20% | - ICR configuration and requirements - POM installation and database setup - Prerequisites and installation procedures - EPM and MPP configuration |
| AAEP and POM Architecture | 20% | - External systems and interfaces - Licensing and deployment models - POM architecture and integration - AAEP system components and roles |
| Monitoring and Troubleshooting | 15% | - Troubleshooting AAEP components - POM issue resolution - Performance optimization - Monitoring tools and logs |
| Maintenance and Upgrades | 20% | - Database administration - Backup and recovery procedures - Standard reporting capabilities - System updates and upgrade paths |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Candidates Ask, TroytecDumps Answers
You do not need to buy review material twice. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date, and we will process a full refund within seven days of verification. Exclusions: exams taken within three days of purchase, candidate names that do not match the payer, and free or expired products. If you would rather switch tracks, we will exchange your product for two others of equal value at no cost.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint centers on these domains:
- Installation and Initial Configuration (20%)
- AAEP and POM Architecture (20%)
- Feature Configuration (25%)
Additional domains complete the official outline, and our bank covers every one.
Registration goes through the official channels below:
Pick a test center or online session that fits your calendar, and book early for the widest choice of dates.
By daily checking and automatic delivery. Our Avaya experts check for updates every day, and whenever the 3314 bank is revised, the system sends the latest version to you automatically — free for 365 days from purchase. The bank stays closely linked to the actual exam content, with expert-verified answers throughout. Choose among three formats: a printable PDF for easy notes, a Windows PC test engine that simulates the real exam environment, and an online engine that runs on any device and works offline after the first download. A free demo lets you experience all of it before buying.
Instantly. Upon successful payment, our system sends the product file to your mailbox automatically — typically within about a minute — alongside an immediate download link. If nothing arrives within two hours, check your spam folder and contact our 24/7 support team. Installations are unlimited, and updates are free for 365 days: each new version is delivered to you automatically, followed by a 50% renewal discount when the period ends.
Currently, the 3314 exam's passing score is 66% and the registration fee is $125 USD. These figures belong to Avaya and can be revised, so confirm them on the official site before scheduling.
Avaya states the following prerequisites for the Avaya Aura® Experience Portal with POM Implementation and Maintenance: Recommended: Hands-on experience with Avaya Aura Experience Portal and POM solutions.
For the authoritative details, see the official certification page.
Avaya recommends these official training resources:
Pair the course that fits your background with consistent question practice for the best results.
According to the latest exam information, the 3314 exam contains 62-65 questions and lasts 90 minutes minutes. Simulating those conditions at home with the PC test engine is excellent preparation for the real environment.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
To send certain alarm codes to the syslog server, which three actions are required? (Choose three.)
- A. Administer the Syslog Server IP address and port.
- B. Enable sending of events to syslog.
- C. Setup the syslog server to accept the alarm codes.
- D. Administer an email address to receive the alarms.
Correct Answer: A,B,D 🗳️
Refer to the exhibit.
In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below.
What is the accurate explanation of this SDR report?
- A. The call was initially queued on [email protected]. Due to a SIP ERROR the call was re-queued to
[email protected]. A spike in Estimated Wait Time (EWT) re-queued the call to [email protected]. - B. The call was initially queued on [email protected]. Due to a spike in EWT the call was re-queued to
[email protected]. The call then observed a SIP ERROR and it was re-queued [email protected]. - C. The call was initially queued on [email protected]. Due to a spike in EWT the call was re-queued to
[email protected]. The call then observed a SIP ERROR and it was re-queued [email protected]. - D. The call was initially queued on [email protected]. Due to a SIP ERROR the call was re-queued to
[email protected]. A spike in EWT re-queued the call to [email protected].
Correct Answer: A 🗳️
Which two statements about Infinite Campaign are true? (Choose two.)
- A. An Infinite Campaign is terminated by manual intervention.
- B. An Infinite Campaign terminates only when all agents log off from the campaign.
- C. An Infinite Campaign terminates automatically after processing all contacts.
- D. An Infinite Campaign does not terminate by itself after processing all contacts.
- E. An Infinite Campaign is designated by Campaign Type 0.
Correct Answer: A,D 🗳️
Which Proactive Outreach Manager (POM) server component is used for inter-process message communication between POM components?
- A. Agent Manager
- B. Campaign Manager
- C. Campaign Director
- D. Rule Engine
- E. ActiveMQ
Correct Answer: E 🗳️
An administrator is configuring a Proactive Outreach Manager system for integration with Workforce Optimization.
On which configuration page can this be done?
- A. Configuration > Global Configurations
- B. Configuration > POM servers
- C. Configuration > POM Zone Configuration
- D. Configuration > POM Zone Licenses
Correct Answer: A 🗳️
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