Avaya 3001 Q&A - in .pdf

  • 3001 pdf
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Sep 20, 2026
  • Q & A: 84 Questions and Answers
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Avaya 3001 Q&A - Testing Engine

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  • Exam Code: 3001
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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
IP Office System Installation and Configuration- Initial system setup and licensing
  • 1. System configuration basics
    • 2. License management and activation
      - Hardware and platform components
      • 1. Expansion modules and endpoints
        • 2. IP Office control units
          Maintenance, Troubleshooting, and System Monitoring- Backup and restore procedures
          • 1. System recovery
            • 2. Configuration backup
              - System diagnostics
              • 1. Alarm handling
                • 2. Log analysis
                  Voice Services and Telephony Features- Basic telephony services
                  • 1. Call handling features
                    • 2. Voicemail configuration
                      - SIP and trunk configuration
                      • 1. PSTN integration basics
                        • 2. SIP trunk setup
                          User, Extension, and Group Management- User provisioning
                          • 1. User profiles and rights
                            • 2. Extension assignment
                              - Hunt groups and call distribution
                              • 1. Group configuration
                                • 2. Call routing logic

                                  Avaya IP Office Configuration and Maintenance Sample Questions:

                                  Question #1

                                  What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

                                  • A. Line circuit ID
                                  • B. Network packet sniff from the IP Office port
                                  • C. IP office configuration file and VoiceMail Pro call flow
                                  • D. Auto attendant WAVE file
                                  • E. IP Office and VoiceMail Pro traces
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,E  🗳️

                                  Question #2

                                  What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

                                  • A. Ns3033211234
                                  • B. NCLI3033211234
                                  • C. NCID3033211234
                                  • D. Nss3033211234
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #3

                                  A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
                                  (Choose two.)

                                  • A. Secondary VoiceMail Pr Server installed on the network
                                  • B. Primary Server IP Address configured on the secondary server
                                  • C. Backup Server IP Address configured on IP Office
                                  • D. License for the secondary VoiceMail Pro Server
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,C  🗳️

                                  Question #4

                                  Which values affect the size of a ContactStore server? (Choose two.)

                                  • A. the number of concurrent users for search and replay function
                                  • B. the number of incoming lines
                                  • C. the number of hunt groups
                                  • D. the number of voicemail channels
                                  • E. the number of recordings
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,E  🗳️

                                  Question #5

                                  When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

                                  • A. Selective View
                                  • B. Resource view
                                  • C. Continuous Log
                                  • D. Snapshot
                                  • E. Development Tracing
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,D  🗳️

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