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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Your customer wants to have a vertical Media Toolbar instead of the Horizontal one.
Which statement is true?

A) The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional.
B) The Vertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional.
C) The only Vertical Toolbar that you can enable is the Notifications Toolbar.
D) You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.

2. Which two options are true about reporting on milestones?

A) No standard reports on milestones are provided.
B) Administrator-defined milestone data is not included in Analytics.
C) An as-delivered SLA Infolet shows near-overdue and overdue milestones.
D) Milestone reporting is performed via the CRM Service Request Real-Time subject area.

3. Your customer has three service request child categories under the top-level service request category "Accounts":
Gold Accounts
Silver Accounts
Basic Accounts
You now want to disable the "Silver Accounts" category.
Which option meets the requirement?

A) In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Silver Accounts" child category and deselect the "Active" Column.
B) In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Gold Accounts" and "Basic Accounts" child categories and click the "Inactive" button.
C) In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Silver Accounts" Category and expand it, click the "Inactive" button.
D) In Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the "Accounts" category and deselect the "Active" Column.

4. You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A) You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.
B) You can download large volumes of SR data from the Analytics interface.
C) You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.
D) You must retrieve large volumes of data through a REST API endpoint.

5. What should you do to enable Password Reset in Digital Customer Service (DCS)?

A) Obtain the Change Password Link and add it to your DCS page.
B) Instruct users that they can only change their password by chatting with an agent.
C) Add the Password Reset component to your DCS application.
D) Enable the "Password Reset" option in the User Administration component.

Solutions: