Avaya 3001 Q&A - in .pdf

  • 3001 pdf
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Sep 20, 2026
  • Q & A: 84 Questions and Answers
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  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
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  • Q & A: 84 Questions and Answers
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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance, Troubleshooting, and System Monitoring- Backup and restore procedures
  • 1. Configuration backup
    • 2. System recovery
      - System diagnostics
      • 1. Alarm handling
        • 2. Log analysis
          Topic 2: User, Extension, and Group Management- User provisioning
          • 1. User profiles and rights
            • 2. Extension assignment
              - Hunt groups and call distribution
              • 1. Call routing logic
                • 2. Group configuration
                  Topic 3: IP Office System Installation and Configuration- Initial system setup and licensing
                  • 1. System configuration basics
                    • 2. License management and activation
                      - Hardware and platform components
                      • 1. Expansion modules and endpoints
                        • 2. IP Office control units
                          Topic 4: Voice Services and Telephony Features- Basic telephony services
                          • 1. Voicemail configuration
                            • 2. Call handling features
                              - SIP and trunk configuration
                              • 1. PSTN integration basics
                                • 2. SIP trunk setup

                                  Avaya IP Office Configuration and Maintenance Sample Questions:

                                  Question #1

                                  Which applications are provided with an IP Office Application Server DVD? (Choose two.)

                                  • A. System Status Application
                                  • B. VoiceMail Pro
                                  • C. IP Office Manager
                                  • D. Monitor
                                  • E. one-X@ Portal
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B,E  🗳️

                                  Question #2

                                  Which type of trunking is used between nodes on a Small Community Network (SCN)?

                                  • A. H.323
                                  • B. El/T1 PR1
                                  • C. SES
                                  • D. IPDECT
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #3

                                  A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

                                  • A. ContactStore
                                  • B. IIS
                                  • C. One-X Portal
                                  • D. Voicemail Pro
                                  • E. CCR
                                  Reveal Solution  Discussion  0

                                  Correct Answer: E  🗳️

                                  Question #4

                                  In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

                                  • A. General
                                  • B. Dependencies
                                  • C. Advanced
                                  • D. Log on
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #5

                                  A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

                                  • A. Create an Incoming Call Route with a default destination of the CEO.
                                  • B. Under destination enter a fallback extension and fill in the Sales hunt group call number.
                                  • C. Under destination create an overflow extension to route calls to the Sales hunt group.
                                  • D. Create an ARS with the DID/DDI of the CEO.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,B  🗳️

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