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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

Question 1

The LED on a MacBook (13-inch Late 2009) MagSafe power adapter does not illuminate at all when it is plugged into the MacBook and you know the adapter is connected to a known good power source. What is the most likely cause of this symptom?

A. The MacBook has a faulty backup battery.
B. The MacBook has a faulty magnetic sleep sensor.
C. A MagSafe adapter connector pin is stuck down or dirty.
D. The MagSafe adapter needs to be reset first.

Question 2

If the embedded battery with exposed cell packs from a MacBook Air (Late 2010) is dropped during service, it should always be replaced.

A. False
B. True

Question 3

Which of the following is NOT a good step to take when working onsite on a computer?

A. Check the polarity of the grounded power outlet.
B. Wear a grounded ESD wrist strap.
C. Place parts on the floor
D. Use a grounded ESD mat

Question 4

The Mac Pro (Early 2009) has SMC functionality split between a primary SMC on the backplane board, and a secondary SMC on the processor board. What service issue should a technician be aware of when servicing the Mac Pro (Early 2009)?

A. SMC firmware must always match on both boards.
B. Processor trays are interchangeable between similar Mac Pro (Early 2009) units.
C. Three internal buttons must be pressed in order to reset both SMCs.
D. It is required to remove the memory riser card in order to reset the SM

Question 5

Which of the following is ALMOST CERTAINLY a hardware-related problem?

A. No video at startup
B. Distorted video at startup
C. Error beep at startup
D. Blinking question mark at startup

Solutions: