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Apple OS X Support Essentials 10.8 Sample Questions:

1. On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A) Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
B) Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
C) Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
D) Choose Show View Options from the View menu, and select the option "Show all filename extensions."

2. You upgrade a Snow Leopard Mac that has legacy FileVault encryption to Mountain Lion. If a user forgets his login password, how can you help him regain access to his encrypted home folder?

A) Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
B) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Master Password. Enter the master password, and then reset the user account password.
C) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Apple I Enter the user's Apple ID, and then reset the user account password.
D) Log in to the admin user account, open Users & Groups preferences, click Reset Password, enter the admin password, and then reset the user account password.

3. How do you start up an OS X Mountain Lion computer in single-user mode?

A) Hold down Shift-Option while the computer restarts.
B) Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.
C) Hold down Command-S while the computer restarts.
D) Start up from the Mountain Lion Recovery system partition, and enter the command reboot single in Terminal.

4. You can configure Time Machine to delete versions of files as soon as they reach a specified age.

A) False
B) True

5. For the Messages app to initiate a screen sharing session between two OS X computers, screen sharing must be enabled in the Sharing preferences on at least one of the two computers.

A) False
B) True

Solutions: