Microsoft MB2-713 Q&A - in .pdf

  • MB2-713 pdf
  • Exam Code: MB2-713
  • Exam Name: Microsoft Dynamics CRM 2016 Sales
  • Updated: Oct 23, 2026
  • Q & A: 95 Questions and Answers
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  • Exam Code: MB2-713
  • Exam Name: Microsoft Dynamics CRM 2016 Sales
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  • Updated: Oct 23, 2026
  • Q & A: 95 Questions and Answers
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  • Exam Code: MB2-713
  • Exam Name: Microsoft Dynamics CRM 2016 Sales
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Our MB2-713 exam dumps will include those topics:

  • Manage leads, opportunities, and sales (30%)
  • Manage Microsoft Dynamics CRM components and the product catalog (24%)
  • Integrate Microsoft Dynamics CRM with other products (22%)
  • Manage metrics and perform sales analysis (23%)

For more info visit: Microsoft Official MB2-713 Exam Reference

Microsoft Dynamics CRM 2016 Sales Exam Certification Details:

Exam CodeMB2-713
Duration120 mins
Books / Training80727: Sales Management in Microsoft Dynamics CRM 2016
80715: Office 365 Integration with Microsoft Dynamics CRM Online
Number of Questions40-60
Exam Price$165 (USD)
Passing Score700 / 1000
Schedule ExamPearson VUE
Sample QuestionsMicrosoft Dynamics CRM 2016 Sales Sample Questions
Exam NameMicrosoft Certified Professional (MCP) - Microsoft Dynamics CRM 2016

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-713.aspx

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Microsoft MB2-713 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage Leads, Opportunities, and Sales- Manage the Sales Order Process
  • 1. Order-to-invoice conversion
  • 2. Quotes
  • 3. Quote-to-order conversion
  • 4. Write-in products
  • 5. Invoices
  • 6. Quote lifecycle
  • 7. Alternate price lists
  • 8. Orders
  • 9. Opportunity line items
- Manage Opportunities
  • 1. Create and manage opportunities
  • 2. Competitors on opportunities
  • 3. Opportunity records
  • 4. Resolution activities
  • 5. Opportunity views
  • 6. Contacts on opportunities
- Manage Leads
  • 1. Lead process form and process ribbon
  • 2. Lead-to-opportunity process flow
  • 3. Lead and opportunity records
  • 4. Track leads
  • 5. Convert activities to leads
Topic 2: Manage Microsoft Dynamics CRM Components and the Product Catalog- Manage Dynamics CRM Sales Management Components
  • 1. Competitors
  • 2. Currency configurations
  • 3. Sales literature
  • 4. Sales territories
  • 5. Social engagement
- Manage the Product Catalog
  • 1. Currencies
  • 2. Hierarchical product charts
  • 3. Product bundles
  • 4. Discount lists
  • 5. Products
  • 6. Product families and properties
  • 7. Price lists
  • 8. Unit groups
  • 9. Product catalog and price lists
Topic 3: Manage Metrics and Perform Sales Analysis- Perform Sales Analysis
  • 1. Advanced Find queries
  • 2. Opportunity charts
  • 3. Export to Microsoft Excel
  • 4. Charts and dashboards
  • 5. Microsoft Power BI dashboards
  • 6. Dashboard sharing
  • 7. Built-in reports
- Manage Metrics and Goals
  • 1. Parent and child goals
  • 2. Goal recalculation
  • 3. Goal records
  • 4. Sales metrics
  • 5. Rollup queries
  • 6. Fiscal periods
Topic 4: Integrate Microsoft Dynamics CRM with Other Products- Configure Collaboration
  • 1. Office Groups integration
  • 2. SharePoint documents
  • 3. SharePoint integration
  • 4. Skype and Skype for Business integration
  • 5. Yammer integration
- Configure Email Integration
  • 1. Server-side synchronization
  • 2. Synchronization options
  • 3. Server profiles and mailbox configuration
  • 4. Email client integration
  • 5. Folder tracking
  • 6. Dynamics CRM App for Outlook
- Configure Office Productivity
  • 1. Power BI integration
  • 2. Office productivity tools
  • 3. Data analysis with Power BI
  • 4. Excel integration
  • 5. OneNote integration

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