WGU Operations-Management Q&A - in .pdf

  • Operations-Management pdf
  • Exam Code: Operations-Management
  • Exam Name: WGU Operations Management (C215, VDC2)
  • Updated: Nov 10, 2026
  • Q & A: 72 Questions and Answers
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  • Exam Code: Operations-Management
  • Exam Name: WGU Operations Management (C215, VDC2)
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  • Updated: Nov 10, 2026
  • Q & A: 72 Questions and Answers
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WGU Operations-Management Q&A - Testing Engine

  • Operations-Management Testing Engine
  • Exam Code: Operations-Management
  • Exam Name: WGU Operations Management (C215, VDC2)
  • Updated: Nov 10, 2026
  • Q & A: 72 Questions and Answers
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Operations-Management Practice Dumps

WGU Operations-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Supply Chain and Inventory Management20%- Supply Chain Design
  • 1. Supplier relationships and tiers
  • 2. Logistics and distribution
- Inventory Control
  • 1. Just-in-Time (JIT) and lean systems
  • 2. EOQ, reorder point, safety stock
Topic 2: Forecasting and Project Management20%- Demand Forecasting
  • 1. Qualitative and quantitative methods
  • 2. Error measurement and accuracy
- Project Management
  • 1. CPM/PERT, critical path analysis
  • 2. Project lifecycle and scope
Topic 3: Capacity Planning and Facility Layout15%- Layout Design
  • 1. Product, process, fixed-position layouts
  • 2. Location decision factors
- Capacity Concepts
  • 1. Capacity strategies and expansion
  • 2. Design capacity, effective capacity, utilization
Topic 4: Quality Management Methods25%- Quality Tools and Techniques
  • 1. Pareto charts, fishbone diagrams, flowcharts
  • 2. Statistical process control and control charts
- Total Quality Management (TQM)
  • 1. Principles and philosophies
  • 2. Cost of quality
Topic 5: Process Design and Analysis20%- Process Performance
  • 1. Bottleneck identification and management
  • 2. Efficiency, productivity, cycle time
- Process Types
  • 1. Line, batch, continuous, project processes
  • 2. Product vs service processes

WGU Operations Management (C215, VDC2) Sample Questions:

Question #1

Which role do third-party logistics providers play in the supply chain?

  • A. Tier three distributors
  • B. Internal distributors
  • C. Tier two distributors
  • D. External distributors
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

Which two areas should managers consider in order to adapt to the business dynamics affecting their company?
Choose 2 answers

  • A. Their influence over future legislation and regulations
  • B. Their influence and leverage over suppliers
  • C. Their advertising costs
  • D. Their control over internal operations
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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Question #3

Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?

  • A. Job entitlement
  • B. Job rating
  • C. Job rotation
  • D. Job enrichment
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

Why is it beneficial for an organization to designate employees to communicate alternative ways to complete a job in a methods analysis?

  • A. They are experts in their field.
  • B. They know how an operation has always been done with no need to change.
  • C. They may resist training on new machines.
  • D. They may have suggestions for improving the operation.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

What is the name of the model that has been created to examine the four different supply chain perspectives of reliability, flexibility, expenses, and assets/utilization?

  • A. SCOR (Supply Chain Operations Reference)
  • B. SCM (Supply Chain Metrics)
  • C. SCAM (Supply Chain Accreditation Model)
  • D. RFEAU (Reliability Flexibility Expenses and Asset Utilization)
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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