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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is a purpose of employee performance evaluations?
Select one.

A) To evaluate the physiological symptoms of organizational functionality
B) To assess the physiological symptoms of organizational dysfunctionality
C) To measure reliability of an employee's attitude toward customers
D) To serve as criteria against which management validates selection and development programs

2. What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

A) Improve employee satisfaction and create more frequent social context
B) Overcome time and space constraints and create limited social context
C) Reduce telecommunications costs and increase paraverbal cues
D) Reduce paraverbal cues and create more frequent social context

3. Which option defines organizational culture?
Choose 1 answer

A) An organizational segmentation according to cultural background
B) A shared system of meanings that is unique to the organization
C) A diverse cultural subset working together to strengthen impact
D) A human resources department program for recognizing diversity

4. What is a positive effect of a cohesive group?
Select one.

A) Improving group productivity
B) Bringing heterogeneity to the process
C) Promoting value flexibility
D) Reducing group norm effect

5. How might a charismatic leader work to increase performance in an organization?
Choose 1 answer

A) Avoid unconventional behavior.
B) Articulate an appealing vision.
C) Demonstrate Type A behavior.
D) Issue a memo calling for increased effort.

Solutions: