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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
B) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.

2. What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?

A) No lines/stations are in use on the module.
B) A line/station is in use on the module.
C) There is no communication with the IP Office.
D) The .bin files are not loaded into the module.

3. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)

A) VoiceMail Pro Client
B) Avaya phones
C) IP Office Manager
D) IP Office System Monitor
E) System Status Application (SSA)

4. On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP calls will be routed on LAN 2 because "Open Internet" is a direct connection to the Internet.
B) SIP Calls will be routed by the IP Office routing table.
C) SIP call will not be routed.
D) SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
E) SIP Calls will be routed by the IP Office NAT table.

5. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) MAPI
C) IMAP
D) HTTP

Solutions: