[2023] MB-220 by Microsoft Dynamics 365 Actual Free Exam Practice Test
Free Microsoft Dynamics 365 MB-220 Exam Question
Microsoft MB-220 certification exam is designed for individuals who want to prove their expertise in Dynamics 365 Marketing. Microsoft Dynamics 365 Marketing Functional Consultant certification is intended for functional consultants who have a strong understanding of how to configure and use Dynamics 365 Marketing to meet the needs of their clients. The MB-220 exam is a part of the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification path.
NEW QUESTION # 100
You need to create a customer journey. You are looking through the gallery of existing customer journey templates to select one to use.
Which pieces of information will help you decide which template to use?
- A. Language, Purpose, Target, Recurrence
- B. Language, Owner, Target, Recurrence
- C. Target, Recurrence, Purpose, Name
- D. Purpose, Target, Recurrence, Description
Answer: D
NEW QUESTION # 101
You are a marketing professional.
You have created a marketing form and want content items to automatically fill in for the customer.
What is a valid form for prefill?
- A. Pre-fill Form
- B. Journey Form
- C. Subscription Center Form
- D. Survey Form
Answer: C
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/form-prefill
NEW QUESTION # 102
DRAG DROP
You want to create a method that will alert sales people when a lead is ready to be sold to.
This method should automatically move the lead to the Sales-Acceptance stage of the lead life-cycle.
Which four steps must you take, in order to complete your task? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Topic 4, Manage leads
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead-scoring
NEW QUESTION # 103
You are creating a survey using Dynamics 365 Customer Voice. You need to include multiple question types.
Which survey question type presents the best choice for each scenario/example presented? To answer, drag the
appropriate survey question type to the scenario/example. Each survey question type may be used once, more
than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, application Description automatically generated
Reference:
https://www.c2software.com/c2-blog/dynamics-crm-voice-of-the-customer-surveys.aspx
NEW QUESTION # 104 
You are an administrator working on a marketing campaign.
You need to understand the various types of digital content that are available for use with marketing.
Which Content Types match with the Purposes that are listed? To answer, drag the appropriate Content Type
to the correct purpose. Each Content Type may be used once, more than once or not at all. You may need to
drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 105
Your marketing department purchases a file with a list of leads.
Which actions should you perform, in sequence, in order to be able to add these leads to a marketing segment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 106
You receive a call from a user stating that the automated lead scoring model is not working correctly. There are several leads that are not being scored.
You need to determine the cause of this issue.
What could be the cause?
- A. Leads must be associated with a contact only.
- B. Leads must be associated with a contact and an account.
- C. Leads must be associated with a contact or an account.
- D. Leads must have submitted a form on the company website.
Answer: B
NEW QUESTION # 107
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your marketing team is asking you questions about how marketing emails can be used for the campaigns they wish to launch.
You need to explain how these types of messages differ from the person-to-person messaging they already use in order to correctly help your marketing team to understand the difference between Traditional Emails and Marketing Emails.
Solution: You tell the team that traditional Emails are hosted on the Dynamics 365 server.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/prepare- marketing-emails
NEW QUESTION # 108
You are setting up a small workshop event. The event will have one session and one speaker.
After you create the event, session and speaker engagement record, you want to publish the event to the event portal.
Hoe should you publish the event?
- A. Publish the session. The event and speaker will publish automatically.
- B. Publish the event and session separately. Speaker will publish automatically.
- C. Publish the event. The session and speaker will publish automatically.
- D. Publish the event, session and speaker manually.
Answer: B
Explanation:
Section: Topic 7, Manage events and webinars
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal
NEW QUESTION # 109 
You are a marketing administrator. Your company has a form that prospective clients use for holiday offers.
You need to take down the marketing page that contains the form now that the season is over.
Which three steps are needed, in order, to complete your task? (Choose three.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
NEW QUESTION # 110
You are an event coordinator for Contoso, Ltd, and are creating a multi-day tradeshow event.
You need to set up an event team that will consist of Contoso, Ltd employees, vendors, partners and customers.
Which two kinds of records should you associate to the event team member? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Contact
- B. Account
- C. Customer
- D. User
Answer: A,D
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event
NEW QUESTION # 111
Drag and Drop Question
You have been asked to create a report that shows your company's customer journeys by status reason.
Which Status Reasons correspond to the descriptions? To answer, drag the appropriate Status Reason to the correct description. Each Status Reason may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live
NEW QUESTION # 112
You plan to synchronize Dynamics 365 for Marketing data with Customer Insights.
Which two options are available? Each correct answer presents a complete solution.
- A. Configure lead scoring.
- B. Create a connection to LinkedIn to synchronize lead information.
- C. Implement enhanced segmentation.
- D. Add and remove entities as needed.
Answer: A,D
NEW QUESTION # 113 
You are creating a lead scoring model.
You need to set up scoring, based on both explicit data and implicit data.
Which scenario represents the appropriate data type? To answer, drag each scenario to the appropriate data
type. Each data type may be used once, more than once or not at all. You may need to drag the split bar
between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
References:
https://community.dynamics.com/crm/b/zsoltzombiksblog/archive/2016/03/06/lead-scoring-rules-and-examples-
NEW QUESTION # 114 
You are a content creator and you often need to add dynamic content to your emails.
You need to be able to know which data source to use to add various types of content available using
assist-edit.
Which data source should you use to add the content types listed? To answer, drag the appropriate data source
to the appropriate content type. Each data source may be used once, more than once and not at all. You may
need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/dynamic-email-content
NEW QUESTION # 115
You have a subscription to Dynamics 365 for Marketing.
You need to recommend which analytics tools should be used for each channel measured by your subscription.
Which analytics tools should be used for seeing the data by contact or by lead? Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights#categories
NEW QUESTION # 116
As the Dynamics 365 Marketing functional consultant, it is your responsibility to make sure your company stays within the quota limits defined by your subscription. The current subscription includes a quota of 10,000 contacts and 100,000 Marketing email messages.
Your manager wants you to create a monthly report showing usage.
When you navigate to Quota Limits, which items will you be viewing to create the required report? To answer, drag the appropriate element to the correct data point. Each element may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/quota-management
NEW QUESTION # 117
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You click the Go Live button.
Does this resolve your issue?
- A. Yes
- B. No
Answer: A
Explanation:
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead-scoring
NEW QUESTION # 118
You are the manager of Internet sales for your company.
You have been asked to create and distribute a post-purchase survey to both registered and guest customers purchasing on your site.
Which three things will be true about the distribution of your survey? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non- anonymous respondents.
- B. An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential non-anonymous respondent.
- C. As an option, the design of your survey can include a limitation that restricts multiple completions by a single non-anonymous respondent.
- D. All respondents will receive the exactly same hyperlink to connect them to the survey that you are inviting them to complete.
Answer: A,B,C
Explanation:
Section: Topic 8, Configure and analyze customer responses
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/distribute-survey
NEW QUESTION # 119
You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso is expanding to other countries/regions and you need to translate one of your English surveys into French.
Which step should you take to translate the survey so that all of your existing segments and journeys remain intact?
- A. Update the existing survey, and translate the labels to French.
- B. Create a branched survey that asks the language preference. Then, display the appropriate translated section.
- C. Set the form to multilingual, add French, and then translate the labels.
- D. Clone the survey, and translate all labels to French.
Answer: C
Explanation:
Explanation
Referenhttps://docs.microsoft.com/en-us/dynamics365/customer-voice/create-multilingual-survey
NEW QUESTION # 120
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your marketing team is asking you questions about how marketing emails can be used for the campaigns they wish to launch.
You need to explain how these types of messages differ from the person-to-person messaging they already use in order to correctly help your marketing team to understand the difference between Traditional Emails and Marketing Emails.
Solution: You tell the team that Traditional Emails are hosted on the Dynamics 365 server.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/prepare-marketing-emails
NEW QUESTION # 121
You are a functional consultant at Contoso. The EMEA sales manager wants you to configure Contoso's
landing page settings to capture activities by existing leads and contacts located in Belgium.
You already configured the Default Marketing Page Configuration for Landing pages.
What should you do next to achieve your goal?
- A. Update the Matching Strategy for the landing page in the Customer Journey.
- B. Update the Default Matching Strategy located in Landing Page settings.
- C. Update the Default Matching Strategy located in Marketing settings.
- D. Update the Belgian landing page Matching Strategy.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-landing-pages
NEW QUESTION # 122
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Microsoft MB-220 certification exam is an excellent way to demonstrate your expertise in Dynamics 365 Marketing. Microsoft Dynamics 365 Marketing Functional Consultant certification exam is designed to validate your knowledge and skills, and it is recognized by many employers globally. By passing the MB-220 exam, you will have a competitive edge in the job market and be recognized as a qualified professional in the field of Dynamics 365 Marketing.
To become a Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate, the candidate must pass both the MB-220 and MB-230 (Microsoft Dynamics 365 Customer Engagement for Sales) certification exams. The associate-level certification is ideal for individuals who want to demonstrate their expertise in designing and implementing solutions for Dynamics 365 Marketing and Sales. It is also suitable for those who want to advance their careers in the field of Marketing and Sales automation. Passing the MB-220 exam is the first step towards achieving this certification and becoming a certified Dynamics 365 Marketing Functional Consultant.
Microsoft MB-220 Actual Questions and Braindumps: https://www.troytecdumps.com/MB-220-troytec-exam-dumps.html
MB-220 dumps & Microsoft Dynamics 365 sure practice dumps: https://drive.google.com/open?id=1pYOYFTHrXUJimnOzuwfLkItz3vBY_c1Y