Excellent CIS-ITSM Updated 2021 Dumps With 100% Exam Passing Guarantee [Q30-Q45]

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Excellent CIS-ITSM Updated 2021 Dumps With 100% Exam Passing Guarantee

Best way to practice test for ServiceNow CIS-ITSM


Brief Details

Following are the quick details related to the CIS-ITSM Certification Exam

  • Number of Questions: 65 Questions

  • Exam Code: ServiceNow CIS-ITSM Certification Exam

  • Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the prerequisite pieces of training for ITSM implementation.

  • Exam Name: Certified Implementation Specialist - ServiceNow Training and Certification

  • Exam Mode: On-line Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.

  • Duration: 90 minutes

  • Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.

  • Exam Price: $150 (USD)

  • Exam type: Multiple Choice Questions


Scope

This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.


Certified Implementation Specialist - ServiceNow Training and Certification

Preparation Guide for ServiceNow CIS-ITSM Certification Exam

Introduction

The Certified Implementation Specialist - IT Service Management Certification Exam certifies the candidate having skills and essential knowledge to configure, implement, and maintain ServiceNow ITSM application.

 

NEW QUESTION 30
How to see which record producers and catalog items are using a certain variable set?

  • A. Check the Variable Sets Mapping table.
  • B. In the variable set, check the "Record Producers" related list.
  • C. In the variable set, check the "Included In" related list.
  • D. None of the listed answers.

Answer: C

 

NEW QUESTION 31
A user has a profile with read-only permissions for the case object.
How can the user be granted edit permission for cases?

  • A. Create a permission set with edit permissions for the case object.
  • B. Add the user in a role hierarchy above users with edit permissions on the case object.
  • C. Create a public group with edit permissions for the case object.
  • D. Create a sharing rule on the case object with read/write level of access.

Answer: A

 

NEW QUESTION 32
Benchmarks provide comparative insights relative to industry averages.

  • A. True
  • B. False

Answer: A

 

NEW QUESTION 33
In the baseline configuration for service catalog workflows, which of the following statements are true?
(Choose two.)

  • A. Approvals will be skipped if there are no members in the approval group.
  • B. All Requested items require manager approval.
  • C. Execution plans are used instead of workflows.
  • D. Requests with a value over $1000 require manager approval.

Answer: A,D

 

NEW QUESTION 34
ServiceNow is very flexible platform. Therefore, it is encouraged to customize ITSM processes to match any requirements from the customer.

  • A. True
  • B. False

Answer: B

Explanation:
Technical staff should keep quality attributes in mind when considering stakeholder desires and requirements.

 

NEW QUESTION 35
Which method should be used to convert a Date to a String in the current user's locale?

  • A. Date.parse
  • B. String.format
  • C. String.valueOf
  • D. Date.format

Answer: C

 

NEW QUESTION 36
Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are NOT being delivered.
Which two tools should be used to determine the problem? (Choose two.)

  • A. Email log
  • B. Debug log
  • C. Workflow monitor
  • D. System audit trail

Answer: A,B

 

NEW QUESTION 37
How to modify the attributes copied from a problem into a change when creating a change from a problem?

  • A. Modify the "com.snc.change.create_from_problem.attributes" property in Change properties
  • B. Modify the "com.snc.problem.create_change.attributes" property in Problem properties
  • C. Modify the UI Action script that is used to create change
  • D. Modify the "com.snc.change.copy_from_from.attributes" property in Change properties

Answer: C

 

NEW QUESTION 38
Which of the following ways can be used to create configuration items? (Choose all that apply.)

  • A. Integration with 3rd party system
  • B. Creation via service catalog fulfillment process
  • C. Import from external source
  • D. Manual creation via configuration application modules
  • E. Automated discovery tools

Answer: A,B,C,D,E

 

NEW QUESTION 39
Which of the following users has the permission to reopen an incident?

  • A. Itil Admin
  • B. None of the listed answers
  • C. Incident Manager
  • D. Itil User
  • E. Incident caller

Answer: E

Explanation:
Only the incident opener can reopen it.

 

NEW QUESTION 40

Consider the Apex class above that defines a RemoteAction used on a Visualforce search page.
Which code snippet will assert that the remote action returned the correct Account?

  • A. MyRemoter remote = new MyRemoter(); Account a = remote.getAccount('TestAccount'); System.assertEquals( 'TestAccount', a.Name );
  • B. Account a = MyRemoter.getAccount('TestAccount'); System.assertEquals( 'TestAccount', a.Name );
  • C. MyRemoter remote = new MyRemoter('TestAccount'); Account a = remote.getAccount(); System.assertEquals( 'TestAccount', a.Name );
  • D. Account a = controller.getAccount('TestAccount');System.assertEquals( 'TestAccount', a.Name );

Answer: B

 

NEW QUESTION 41
The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

  • A. Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing.
  • B. Grant the VP of Marketing the ability to log in as a user who is an administrator.
  • C. Set up the VP of Marketing as a delegated administrator for the custom marketing objects.
  • D. Enable the Marketing User permission on the user record for the VP of Marketing.

Answer: C

 

NEW QUESTION 42
You should activate surveys because they are not activated for incidents, by default.

  • A. True
  • B. False

Answer: A

 

NEW QUESTION 43
Which of the following is NOT a consideration when determining the need for multiple service catalogs?

  • A. Delegation of Catalog Administration
  • B. Services and Types of Service
  • C. Size of the company
  • D. Audience

Answer: C

Explanation:
Explanation

 

NEW QUESTION 44
Which of the following statements is true regarding configuration items and the table extended?

  • A. Only non-technical configuration items extend directly from Base Configuration Item table.
  • B. Only technical configuration items extend directly from Base Configuration Item table.
  • C. Neither of technical nor non-technical configuration items extend directly from Base Configuration Item table.
  • D. Both technical and non-technical configuration items extend directly from Base Configuration Item table.

Answer: A

Explanation:
Technical configuration items extend the cmdb_ci table, whereas non-technical configuration items extend Base Configuration Item (cmdb) table.

 

NEW QUESTION 45
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