[Mar-2024] Updated Salesforce CRT-211 Dumps – PDF & Online Engine
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NEW QUESTION # 33
An administrator has a request to create a Next Steps field for users to document what they need to do next on a lead. The field should allow users to format the text and be mapped to an opportunity when converted.
What type of field will satisfy these requirements?
- A. Text Area (Rich)
- B. Text Area
- C. Formula (Text)
- D. Text Area (Long)
Answer: A
NEW QUESTION # 34
The administrator at AW Computing has received an email for a system error indicating that their organization has reached is hourly limit processing workflow time triggers.
Which two processes should the administrator review? Choose 2 answers
- A. Paused now Interviews
- B. Apex Triggers
- C. Time-Based Workflows
- D. Debug Logs
Answer: C,D
NEW QUESTION # 35
Universal Containers uses Salesforce Knowledge and has defined its category groups based on the regions of Europe, of Americas, Africa, and Asi a. The administrator needs to restrict visibility of each category to the sales representatives within each region. How should the administrator control access to these category groups?
- A. Add or remove sales users from a public group with access to the category groups.
- B. Add custom category groups to the roles assigned to the sales users.
- C. Add custom category groups to the profiles assigned to the sales users.
- D. Modify object settings for the category groups on the sales users profiles.
Answer: B
NEW QUESTION # 36
Universal Containers like to track Application Bugs within Salesforce. The company needs to track the bug's severity, type, status and description. Bugs should be related to Cases, but owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?
- A. Create a relationship between the standard bug object and the standard case object
- B. Create a custom object for bugs and relate it to cases
- C. Create a section on the case page layout
- D. Create a field on cases
Answer: B
NEW QUESTION # 37
The sales team has requested that a new field be added to accounts called Current Customer. The default value will be No and will change to Yes, if any related opportunity is successfully closed as won. What can an administrator do to meet this requirement?
- A. Use a workflow rule on the Opportunity object that sets the Current Customer field when an opportunity is won
- B. Use an Apex trigger on the Account object that sets the Current Customer field when an opportunity is won
- C. Configure Current Customer as a roll-up summary field that WI recalculate whenever an opportunity is won
- D. Configure Current Customer as a text field and use an approval process to recalculate its value
Answer: D
NEW QUESTION # 38
Sales Management wants to enforce a process in which name of an Account is always included in the name of the opportunity. How can automation be used to help meet this requirement?
- A. Use an Apex trigger on account object that adds the account name to the opportunity name
- B. Write a criteria based workflow rule that updates the opportunity name concatenated with the account name
- C. Use an approval process that routes newly created opportunities to management for data quality review
- D. Write a validation rule that updates the opportunity name with the account name using a cross object formula
Answer: B
NEW QUESTION # 39
Both a sharing rule and an account team give Jose access to the Dixon Chemical account. The sharing rule gives him read access, and the account team gives him read/write access. Will Jose be able to edit the Dixon Chemical account?
- A. Yes
- B. No
Answer: A
NEW QUESTION # 40
Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?
- A. Give the "View All Data" permission to the 5 mentioned users using permission sets.
- B. Create a criteria based sharing rule for the 5 users.
- C. Create a new profile and assign the 5 users to the new profile.
- D. Remove the record type access for all users except the 5 mentioned.
Answer: B
NEW QUESTION # 41
An Admin needs to create a validation rule when Amount is greater than or equal to $50000 and the custom field should not be blank. Custom field is a picklist. Choose 2
- A. Amount >50000 && ISPICKVAL(Picklist field, " ")
- B. Amount >50000 && ISBLANK(Picklist field)
- C. Amount >50000 && TEXT(Picklist field) = " "
- D. Amount >50000 && (Picklist field) = " "
Answer: A,C
NEW QUESTION # 42
Universal Container has NA, LATAM, EMEA and APAC regions. What is needed to resolve the issue on pricebook?
- A. Add a different list price for products depending on the region
- B. Clone the standard pricebook and create separate pricebooks for each region.
- C. Modify the Standard Price Book
- D. Create a separate pricebook for each region
Answer: B
NEW QUESTION # 43
Universal Container sells container and they ship it one time and payment is made monthly. What should be Scheduling ?
- A. Quantity
- B. Revenue and Quantity
- C. Quota
- D. Revenue
Answer: D
NEW QUESTION # 44
AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.
how should an administrator meet these retirements?
- A. Include a milestone to the product with a term of 365 days for phone support.
- B. Create a flow to attach an entitlement to the asset upon purchase.
- C. Configure a flow to create a milestone co the asset upon purchase.
- D. Add an entitlement template to the pressure conduct for phone support.
Answer: B
Explanation:
An entitlement is a record that represents a customer's right to receive support or service based on the terms of a contract or agreement. An asset is a record that represents a product that a customer has purchased. To automatically provide phone support to customers who purchase photo editing software, the administrator can create a flow that attaches an entitlement to the asset upon purchase. The entitlement can have a term of 365 days and a service contract that specifies the phone support details. Reference: https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.assets_overview.htm&type=5
NEW QUESTION # 45
A user has a profile with read only permissions for the case object. How can the user be granted edit permission for cases? How can the user be granted edit permission for cases?
- A. Creating a sharing rule on the case object with read/write level of access
- B. Add the user in a role hierarchy above users with edit permissions on the case object
- C. Create a permission set with edit permissions for the case object
- D. Create a public group with edit permissions for the case object
Answer: C
NEW QUESTION # 46
System admin - wants to make sure that when an opportunity is closed - nobody can modify it.
- A. give read only permission on close opportunity
- B. create workflow (isclosed) is true - if customer modifies it
- C. validation rule with priorvalue(isclosed) = true
- D. Change OWD setting read / write
Answer: C
NEW QUESTION # 47
Which two results can be expected it an administrator uses Data Loader to transfer ownership of account records? Choose 2 Answers.
- A. All account teams are removed from the records that are transferred.
- B. All new owners are automatically notified of their new account ownership.
- C. All ownership-based sharing rules for the records are recalculated.
- D. All manual sharing is removed from the records that are transferred.
Answer: B,D
NEW QUESTION # 48
Cloud Kicks is a large company with many divisions. Some divisions have a higher turnover, so each division wants to be able to create and manage users only within their division.
What should the administrator do to set this up?
- A. Create a permission set group for the division leaders.
- B. Customize and assign profiles for the division teams.
- C. Assign a flat territory role hierarchy for the divisions.
- D. Set up delegated administrators for the division leaders.
Answer: D
NEW QUESTION # 49
Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint. What type of relationship can be used to accomplish this?
- A. Lookup
- B. Master-detail
- C. Junction
- D. Hierarchical
Answer: A
NEW QUESTION # 50
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