[Nov-2021] HP HP2-I14 DUMPS WITH REAL EXAM QUESTIONS
2021 New TroytecDumps HP2-I14 PDF Recently Updated Questions
NEW QUESTION 19
A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?
- A. Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.
- B. Almost 90% of remanufactured cartridges end up in a landfill.
- C. Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.
- D. Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.
Answer: A
NEW QUESTION 20
What advantage do Original HP PageWide cartridges provide?
- A. They print to the end of the page consistently, avoiding half-printed and poor-quality pages when the cartridge is ready for replacement.
- B. They come with a lifetime replacement warranty.
- C. They use proprietary algorithms to help determine print history and print behavior for specific printers.
- D. They use industry-standard formulations of black and color Inks to allow easy and affordable refills.
Answer: B
NEW QUESTION 21
How do HP Customer Delivery Inspections (CDIs) protect enterprise and public-sector customers?
- A. by holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products
- B. by assessing public tenders and related bids tor suspicious supplier names used in the bill of materials
- C. by certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles
- D. by examining suspicious large or mid-sized purchases for counterfeit and illicit products
Answer: B
NEW QUESTION 22
How do HP Customer Delivery Inspections (CDIs) protect enterprise and public-sector customers?
- A. by holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products
- B. by assessing public tenders and related bids tor suspicious supplier names used in the bill of materials
- C. by certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles
- D. by examining suspicious large or mid-sized purchases for counterfeit and illicit products
Answer: D
NEW QUESTION 23
A potential customer has a reputation for being a strong leader in sustainability in their industry. How should you position Original HP toner cartridges for this customer? (Select two.)
- A. Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.
- B. Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.
- C. Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.
- D. Use a search engine to show how other HP customers have maintained their sustainability service levels.
Answer: B,C
NEW QUESTION 24
A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?
- A. According to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.
- B. The environment is not really affected by toner, whether the cartridges are from HP or third parties.
- C. HP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.
- D. According to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.
Answer: D
NEW QUESTION 25
An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?
- A. HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.
- B. Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.
- C. Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.
- D. Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.
Answer: B
NEW QUESTION 26
A customer with a limited budget is considering buying non-HP toner cartridges to save money. What can you tell this customer about how Original HP supplies can reduce total cost of ownership (TCO)?
- A. Because Original HP cartridges are made with recycled plastics, empty cartridges can be returned to HP at no charge.
- B. Possible printer damage caused by a non-HP cartridge is an expense that contributes to greater TCO.
- C. Familiar and intuitive ordering and replacement procedures minimize maintenance time for lower TCO.
- D. Original HP supplies meet eco-label criteria, lowering TCO.
Answer: D
NEW QUESTION 27
A customer has asked for Information supporting your recommendation of Original HP cartridges. What can you provide to this customer to support the HP value proposition? (Select two.)
- A. user testimonials
- B. low-cost replacements
- C. Informed decisions
- D. warranty Information
- E. studies and briefs
Answer: A,D
NEW QUESTION 28
A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)
- A. Non-HP supplies are not recyclable and are costly to dispose of properly.
- B. Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
- C. Non-HP supplies are usually counterfeit and buyers can be subject to fines.
- D. Original HP supplies work the first time, every time.
- E. Original HP supplies help reduce service calls, minimizing printer downtime.
Answer: D,E
NEW QUESTION 29
A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?
- A. The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.
- B. Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.
- C. The company can get professional-quality precision output from their HP printers from the first page to last.
- D. HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.
Answer: A
NEW QUESTION 30
What should you focus on when proposing the best HP printing supplies solution for your customers?
- A. speed, color brilliance, and duplexing capabilities
- B. quality, sustainability, indoor air quality, and security
- C. cost, downtime, and total cost of ownership
- D. technology, science, and industry leadership
Answer: B
NEW QUESTION 31
How do Original HP PageWlde cartridges eliminate the problem of halt-printed pages?
- A. Proprietary sensors in the printhead detect air flow at the end of each page, triggering a message to install a new cartridge and continue printing.
- B. Advanced technology intelligently predicts future print Jobs by averaging information from all previous print Jobs.
- C. Ink sensor technology manages efficient toner use and cartridge performance to maximize pigment life.
- D. Sophisticated algorithms determine remaining ink quantity and send jobs to another printer with more ink.
Answer: A
NEW QUESTION 32
A new SMB customer tells you that they can't afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?
- A. Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.
- B. Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.
- C. Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.
- D. Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.
Answer: B
NEW QUESTION 33
An advertising customer with offices worldwide has asked you how Original HP inks compare to the competition. How should you respond?
- A. Information regarding international competitors* ink quality and page output is difficult to gather, but on average. Original HP inks outperform the competition.
- B. According to analyses done by Spencer Labs and Buyers Labs, Original HP ink cartridges on average produce more pages and waste fewer pages than the competition. Actual numbers vary by region.
- C. On average, ink cartridges from the competition produce a similar amount of pages. The ink quality of Original HP ink, however, has been shown to be superior to the competition.
- D. The quality of inks and ink cartridges from the competition is similar to that of remanufactured and refilled cartridges worldwide.
Answer: C
NEW QUESTION 34
Why is using remanufactured toner cartridges bad for business? (Select two.)
- A. Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.
- B. Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.
- C. Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
- D. Remanufactured toner cartridges generate more heat than Original HP cartridges.
- E. Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
Answer: A,D
NEW QUESTION 35
How can the use or non-HP cartridges be harmful to printers? (Select two.)
- A. Using non-HP cartridges generates excess heat that can damage printer parts.
- B. Printers that have non-HP cartridges installed need to be cleaned twice as often as printers using Original HP cartridges.
- C. Using non-HP cartridges can shorten the life of the printer.
- D. Non-HP cartridges cause more wear on a printer's moving parts than Original HP cartridges.
- E. Non-HP cartridges coat the paper with a sealant that can damage the printer rollers.
Answer: A,B
NEW QUESTION 36
A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink?
(Select two.)
- A. Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.
- B. Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.
- C. Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.
- D. Original HP ink is formulated with centuries of combined experience from scientists and engineers.
Each new Original HP ink cartridge takes up to five years of development and is the result of more than
1,000 prototypes.
Answer: D
NEW QUESTION 37
According to the Spencer Labs Color Cartridge Reliability Comparison Study, how do Original HP cartridges compare to non-HP cartridges?
- A. Original HP cartridges yield faster printing speeds with no wasted pages.
- B. Original HP cartridges are more secure as a result of better packaging and supply chain control.
- C. Original HP cartridges are more dependable and produce significantly higher print quality and color fidelity.
- D. Original HP cartridges are easier to install and recycle.
Answer: C
NEW QUESTION 38
A customer has been buying non-HP supplies because they believe they are more affordable. Which hidden costs of non-HP supplies should this customer be aware of?
- A. ink colors that fade over time
- B. compatibility Issues with standard papers
- C. Inability to refill non-HP cartridges
- D. wasted ink and printer downtime
Answer: D
NEW QUESTION 39
Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?
- A. HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.
- B. HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.
- C. HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.
- D. When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.
Answer: A
NEW QUESTION 40
What are three technology Innovations of HP Jetlntelligence? (Select three.)
- A. ColorLok
- B. instant ink
- C. Pigment-based Ink
- D. Page Maximlzer
- E. Print Gauge
- F. Auto-Seal Removal
Answer: A,C,E
NEW QUESTION 41
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