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NEW QUESTION 16
Where can you administer or verify if an end-user has Instant Messaging capability?
- A. System Manager > User Management
- B. Avaya Breeze CLI
- C. Avaya Aura Messaging Web GUI
- D. Avaya Aura Messaging CLI
Answer: C
NEW QUESTION 17
A customer has hired a new system technician to support their Avaya IX Workplace solution. While troubleshooting an issue with Avaya IX Workplace AAMS, the system technician has locked the Avaya IX Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.
How will Clients be affected by a locked AAMS?
- A. Calls to/from Avaya IX Workplace for Web Clients will fail.
- B. Users will be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android), but not on Avaya IX Workplace for Web Clients.
- C. Users will not be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients
- D. Avaya IX Workplace clients will display the error "AAMS resource is locked".
Answer: C
NEW QUESTION 18
As part of the routine health check, a support technician tried to log in to Avaya Aura Device Services (AADS) web GUI. The login failed with the following error message:
Internal Server Error. More details are available in OAMP log.
Which CLI alias command provides quick access to the AADS configuration script for checking configuration parameters and solving this problem?
- A. app configure aads
- B. app config aads
- C. app configure
- D. application configure
Answer: C
NEW QUESTION 19
Refer to the exhibit.
A support technician has logged in to the Equinox Management web GUI and noticed an amber colored status indicator next to one of Equinox Media Servers under Devices.
What can be the problem with the Equinox Media Server?
- A. It is In-Service/Online but is unresponsive.
- B. It is In-Service/Online but has an alarm.
- C. It is out of service and not reachable.
- D. It is in the blocked state by Administrator.
Answer: A
NEW QUESTION 20
How can an incorrect ESMSRVR value in the AADS Dynamic Configuration affect Avaya IXTM Workplace Client (Windows) users?
- A. ESMSERVER parameter has not impact on Avaya IXTM Workplace Clients functionality.
- B. Users will not be able to access Multimedia Messaging service from their Avaya IXTM Workplace Clients.
- C. Users will not be able to register on their Avaya IXTM Workplace Clients.
- D. Users will not be able to make or receive calls from/to their Avaya IXTM Workplace Clients.
Answer: D
NEW QUESTION 21
Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?
- A. The maximum number of licensed subscribers has been reached.
- B. The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
- C. The maximum number of subscribers has been reached.
- D. The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
Answer: B
NEW QUESTION 22
Which tool allows you to view Presence and Instant Messaging/Multimedia Messaging information for a chosen user?
- A. Presence Services Admin Web GUI
- B. Avaya Breeze Dashboard
- C. From the Presence Services menu of System Manager
- D. Solution Deployment Manager (within System Manager)
Answer: B
NEW QUESTION 23
A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.
Which log is useful for locating web authentication problems?
- A. CAS.log
- B. AADS.log
- C. OAMP.log
- D. catalina
Answer: B
NEW QUESTION 24
A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed:
The messaging service is not currently available. What is the causing this problem?
- A. The Breeze cluster hosting Presence Services is currently set to Offline Mode.
- B. The user's Multimedia Messaging account is currently suspended.
- C. The user does not have an Enhanced Multimedia Messaging license assigned.
- D. The Breeze cluster hosting Presence Services is currently set to Deny New Service.
Answer: B
NEW QUESTION 25
When troubleshooting Avaya Breeze issues, which three components provide a good starting point when checking status? (Choose three.)
- A. Breeze Snap-In (Service)
- B. Breeze Cluster
- C. Breeze Server Instance
- D. Breeze Status alarm Log
- E. Breeze Serviceability Agent
Answer: A,B,C
NEW QUESTION 26
Avaya IX Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room. Running traceSM displays the following error:
403 Forbidden Reason: "NoDefaultMCUService"
Based on the error message in the trace, what is the cause of the problem?
- A. There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
- B. No Equinox Media Server is available.
- C. No Equinox Media Server is set as a default Multipoint Control Unit (MCU).
- D. There is no Virtual Room assigned.
Answer: A
NEW QUESTION 27
Multiple users are unable to send or receive Instant Messages. What is causing this problem?
- A. Multimedia Messaging is in License Error Mode.
- B. The maximum user threshold has been exceeded.
- C. Multimedia Messaging has lost synchronization with Session Manager.
- D. The Conversations Enabled option on the Presence Services > Messaging (REST) page is not selected.
Answer: B
NEW QUESTION 28
Which troubleshooting tool is used to determine the state of Avaya Aura Device Services (AADS) after installation/upgrade?
- A. Post-Install Verification tool
- B. traceSM
- C. User Diagnostics tool
- D. AADSInstallStatus.sh script
Answer: A
NEW QUESTION 29
A support technician wants to debug an Avaya IX Workplace for Web Client using the Google Chrome browser Developer Tools Console.
While using Google Chrome browser, how can the Developer Tools Console be invoked?
- A. Press F10
- B. Press F9
- C. Press F11
- D. Press F12
Answer: D
NEW QUESTION 30
What is the impact of an active ESMENABLED parameter set to 0 in AADS Dynamic Configuration on an Avaya IXTM Workplace Client (Win/Mac/iOS/Android)?
- A. Avaya IXTM Workplace Client will not be able to make/receive calls.
- B. Avaya IXTM Workplace Client will not have the "Start My Meeting" button.
- C. Avaya IXTM Workplace Client will not be able to register.
- D. Avaya IXTM Workplace Client will have no access to the Multimedia Messaging service.
Answer: D
NEW QUESTION 31
Which CLI command is used to launch the configuration script in AAWG Servers?
- A. app config
- B. application config
- C. app configure
- D. configure app
Answer: C
NEW QUESTION 32
In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?
- A. Avaya Aura Communication Manager
- B. Presence Services Snap-In/Avaya Breeze
- C. Avaya Aura Messaging (AAM)
- D. Avaya Aura Device Services (AADS)
Answer: C
NEW QUESTION 33
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