ServiceNow CIS-PPM Real Exam Questions and Answers FREE
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NEW QUESTION 11
What happens to the expense line after it is processed?
- A. The actual cost is recorded at the portfolio level.
- B. The cost plan closes.
- C. Nothing significant results.
- D. The actual amount incurred becomes part of the cost plan.
Answer: D
NEW QUESTION 12
Which 'Member Preference' automatically finds the most available resource(s) from the group and allocates to a plan using the allocation action?
- A. Any member and specific member.
- B. Specific member.
- C. Any member.
- D. All members.
Answer: C
NEW QUESTION 13
The hourly rate is derived from the resource rate on the resource plan, if this option is selected.
- A. Labor rate card
- B. Rate model
- C. Planned cost
- D. Rate override
Answer: B
NEW QUESTION 14
What is the default schedule for a project?
- A. 8-hour workday (from 9 to 12 and 1 to 6).
- B. 9-hour workday (from 8 to 12 and from 1 to 5).
- C. 8-hour workday (from 8 to 12 and 1 to 5).
- D. 8-hour workday (from 9 to 5).
Answer: C
NEW QUESTION 15
What is the demand workbench used for? (Choose two.)
- A. Comparing and prioritizing demands against other demands.
- B. Comparing demands with portfolios.
- C. Approving demands.
- D. Displaying submitted demands to stakeholders.
Answer: A,D
NEW QUESTION 16
Where can a user export project data in either a MPP, XML or CSV format?
- A. Related lists
- B. Project Workbench
- C. Demand Form
- D. Planning Console
Answer: D
NEW QUESTION 17
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? (Choose two.)
- A. Project module
- B. Program Workbench
- C. Portfolio Planning Workbench module
- D. Portfolio Planning related link
Answer: C,D
NEW QUESTION 18
Demand managers can enhance a demand request by adding the following: (Choose three.)
- A. Problems
- B. Requirements
- C. Stakeholders
- D. Decisions
- E. Change Requests
Answer: B,C,D
NEW QUESTION 19
In order to submit an idea, what application would a user access?
- A. Change
- B. Demand
- C. Project
- D. Idea Portal
Answer: D
NEW QUESTION 20
How is a resource group's capacity derived for resource planning?
- A. Aggregate capacity of all its members.
- B. Stored with Group Record.
- C. Stored in Resource_Allocation_Daily table.
- D. Stored in Resource_Aggregate_Daily table.
Answer: A
NEW QUESTION 21
What creates calendar entries on a users individual calendar? (Choose two.)
- A. Approved resource plan.
- B. Confirmed resource plan.
- C. Allocated resource plan.
- D. Planned resource plan.
Answer: B,D
NEW QUESTION 22
When creating a resource plan within a demand, how are the default dates on a resource plan determined?
- A. From demand start date and due date
- B. From portfolio date
- C. Using demand created date
- D. Resource plan(s) cannot be created from demand
Answer: A
NEW QUESTION 23
Which plugin activates the ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation?
- A. Resource Management
- B. Test Management 2.0
- C. Ideation with PPM
- D. Agile Development 2.0
Answer: A
NEW QUESTION 24
Where do you define 'Roles' requested via resource plans?
- A. Under skill management modules
- B. No need to define it differently, they are same are system roles
- C. Resource roles under resource management.
- D. Roles under system security
Answer: C
NEW QUESTION 25
If a user creates a new demand from the demand workbench, what state will the system save the record in?
- A. open
- B. approved
- C. draft
- D. qualified
Answer: D
NEW QUESTION 26
When setting-up a program, planned ROI% is calculated based on: (Choose two.)
- A. Values in the NPV field.
- B. Values in the Planned cost field.
- C. Values in the Budgeted cost field.
- D. Values in the Planned return field.
Answer: B,D
NEW QUESTION 27
Which of the following roles can access the project administration application?
- A. it_pps_admin.
- B. it_project_manager.
- C. it_project_user.
- D. timecard_admin.
Answer: A
NEW QUESTION 28
To set up a group for selection in a resource plan, the group record needs to include which role?
- A. pps_resource
- B. resource_manager
- C. it_project_user
- D. itil
Answer: A
NEW QUESTION 29
What role can configure an idea module, map idea categories to the idea module, and add navigation for the Idea Portal?
- A. Project manager [it_project_manager]
- B. Idea manager [idea_manager]
- C. Idea admin [idea_admin]
- D. Demand manager [it_demand_manager]
Answer: C
NEW QUESTION 30
How does a project manager request a change to a resource plan in the requested state?
- A. Email resource user.
- B. Request change on resource plan
- C. Email resource manager
- D. Use notes on resource plan.
Answer: B
NEW QUESTION 31
Which of the following are true regarding how the My Project Space (Project Workspace) handles dynamic content? (Choose two.)
- A. If the project state is On Hold, actual start date and actual end date are displayed.
- B. If the project state is Draft, actual start date and actual end date are displayed.
- C. If the project state is Work in Progress, actual start date and planned end date are displayed.
- D. If the project state is Pending or Open, planned start date and planned end date are displayed.
Answer: C,D
NEW QUESTION 32
Which of the following states appear in the process flow indicator at the top of the Demand form by default?
(Choose three.)
- A. Deferred
- B. Screening
- C. Draft
- D. Approved
- E. Updated
Answer: B,C,D
NEW QUESTION 33
When can a user choose from multiple rate types for their work, while logging a time card?
- A. Only if this capability is enabled in the Project Record
- B. Only if the capability is enabled in the Time Sheet Policies
- C. Only if the capability is enabled in the Project Preferences
- D. Only one (1) rate type can apply
Answer: B
NEW QUESTION 34
A project expense line is a cost associated with a specific source. Examples of specific sources could include:
(Choose three.)
- A. User.
- B. Project.
- C. Fixed Asset.
- D. Configuration Item (CI).
- E. Demand.
Answer: A,C,D
NEW QUESTION 35
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