
[UPDATED 2023] Getting Salesforce-Certified-Administrator Certification Made Easy!
Salesforce-Certified-Administrator Exam Crack Test Engine Dumps Training With 249 Questions
Salesforce Certified Administrator certification is designed for individuals who have experience with the Salesforce platform and want to demonstrate their knowledge and skills in administering Salesforce applications. Salesforce-Certified-Administrator exam covers a range of topics, including the basics of Salesforce, data management, security, automation, and reporting. Salesforce Certified Administrator certification is ideal for professionals who work as Salesforce administrators, developers, consultants, or analysts.
Salesforce Certified Administrator certification exam is a computer-based test that consists of 60 multiple-choice questions. Salesforce-Certified-Administrator exam is timed and lasts for 105 minutes. To pass the exam, a candidate has to score a minimum of 65%. Salesforce-Certified-Administrator exam is administered by Kryterion, a third-party testing provider.
NEW QUESTION # 112
Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.
Why are the support reps unable to see the Closed option in the specified piclist?
- A. The Close Case page layout must be used to close a case.
- B. The Show Closed Statuses m Case Status Field checkbox is set to the default.
- C. The Case record type is missing Closed as a picklist value.
- D. The Support Process being used omits Closed as a status choice.
Answer: D
Explanation:
Explanation
A support process is a feature that allows administrators to define and enforce the stages that a case or work order must go through based on its record type. A support process determines which values are available for the status field for each record type. If a support process omits a certain value for the status field, such as Closed, then users will not be able to see or select that value when working with cases or work orders of that record type. References: https://help.salesforce.com/s/articleView?id=sf.customize_supporthome.htm&type=5
NEW QUESTION # 113
Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.
How should the administrator configure the decision element?
- A. Use the contains operator and "High Value Customer" as the value
- B. Use the equals operator and "High Value Customer" as the value.
- C. Use the equals operator and {!$GlobalConstant.True} as the value.
- D. Use the contains operator and {!$GlobalConstant.False} as the value.
Answer: C
NEW QUESTION # 114
Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.
How should an administrator complete this?
- A. Use a new version of the flow for each scenario.
- B. Use branching in the flow screen to show the proper scenario
- C. Use a conditional visibility to hide the unnecessary question
- D. Use a decision element and a new screen to show the proper question
Answer: C
Explanation:
Explanation
Conditional visibility is a feature that allows administrators to show or hide screen components in a flow based on certain conditions or criteria. For example, conditional visibility can show only one question on a screen depending on the value of another field or variable. Conditional visibility consists of one or more rules that define when to show or hide a component based on an expression that evaluates to true or false. In this case, the administrator can use conditional visibility to hide the unnecessary question on the screen flow based on the scenario. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screencmp.htm&type=5
NEW QUESTION # 115
The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.
What should administrator use to fulfill the requirement?
- A. Approval history related list
- B. Delegated approver
- C. Delegated Administrator
- D. Two step Approval process
Answer: B
Explanation:
Explanation
Delegated approver is a feature that should be used to fulfill this requirement. Delegated approver allows users to delegate their approval authority to another user for a specified period of time, such as when they are out on vacation. Users can specify which approval requests they want to delegate and who they want to delegate them to. References: https://help.salesforce.com/s/articleView?id=sf.approvals_delegate.htm&type=5
NEW QUESTION # 116
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same customer?
- A. Propose the users manually share all their accounts with their teammates.
- B. Create a queue for each team and assign account ownership to the queue.
- C. Enable and configure standard opportunity teams with splits.
- D. Enable account teams and show the users how to set up a default account team.
Answer: D
NEW QUESTION # 117
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.
Choose 2 Answers.
- A. Filter the component visibility with view = Mobile/Tablet.
- B. Filter the component visibility with User > Profile > name = sales User.
- C. Filter the component visibility with Form Factor = phone
- D. Filter the component visibility with User > Role > Name = Sales User.
Answer: B,C
Explanation:
Explanation
To show a component that shows LinkedIn data only to sales users when they are on their mobile phones, the administrator should filter the component visibility with two conditions:
User > Profile > name = sales User, which checks if the user's profile name is "sales User" Form Factor = phone, which checks if the user's device is a phone Filtering with view or role will not achieve the desired result. References:
https://help.salesforce.com/s/articleView?id=sf.app_builder_page_visibility_rules.htm&type=5
NEW QUESTION # 118
The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.
How should this be accomplished from the campaign keeping the associated campaign member history?
- A. Add a contact from a campaign member detail page.
- B. Clone the lead and convert the cloned record to a contact.
- C. Convert the lead from the campaign member detail page.
- D. Delete the lead and create a new contact and opportunity.
Answer: C
NEW QUESTION # 119
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
- A. Ensure that the page layout for the user's profile has been updated.
- B. Update the organization wide default for the object.
- C. Run the setup audit trail for the organization.
- D. Review the field level security of the field for the user profile
Answer: A,D
Explanation:
Explanation
Page layout and field level security are two factors that determine whether a user can see a new field on a record. To troubleshoot this issue, the administrator should ensure that the page layout for the user's profile has been updated to include the new field and that the field level security of the field for the user profile allows read or edit access. References:
https://help.salesforce.com/s/articleView?id=sf.customize_layoutoverview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_fls.htm&type=5
NEW QUESTION # 120
What should an administrator use as an identifier when importing and updating records from a separate system?
- A. Record ID
- B. Auto-Number field
- C. Rich Text field
- D. External ID
Answer: D
NEW QUESTION # 121
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?
- A. Manual Import
- B. Data Import Wizard
- C. Data Loader
- D. Dataloader.io
Answer: B
Explanation:
Explanation
Data Import Wizard allows you to import up to 50,000 records at a time.
References: https://help.salesforce.com/s/articleView?id=sf.data_importer.htm&type=5
NEW QUESTION # 122
At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.
What should the administrator use to deliver this requirement?
- A. Approval Process
- B. Prebuild Macro.
- C. Formula field
- D. Flow Builder
Answer: D
Explanation:
Explanation
To automate applying discounts on opportunity products when an opportunity is won, the administrator should use Flow Builder, which is a tool that allows creating complex business processes with clicks. The administrator can create an autolaunched flow that runs when an opportunity is updated, checks if its stage is
"Closed Won", and updates its related opportunity products with discounts from a formula or variable.
Approval Process, Prebuilt Macro, and Formula Field are not able to update related records based on criteria.
References: https://help.salesforce.com/s/articleView?id=sf.flow_build_overview.htm&type=5
NEW QUESTION # 123
A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.
When using the Lead Conversion process, which two records can be Created?
Choose 2 answers
- A. Account
- B. Case
- C. Contact
- D. Campaign
Answer: A,C
Explanation:
Explanation
Account and contact are two records that can be created when using the lead conversion process. The lead conversion process converts a lead into an account, a contact, and optionally, an opportunity. References:
https://help.salesforce.com/s/articleView?id=sf.convert_lead.htm&type=5
NEW QUESTION # 124
Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.
What should an administrator configure to provide these insights?
- A. Campaign Influence
- B. Map Custom Lead Fields
- C. Campaign Hierarchy.
- D. List Email Activities
Answer: A
NEW QUESTION # 125
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?
- A. Manual Import
- B. Data Import Wizard
- C. Data Loader
- D. Dataloader.io
Answer: B
NEW QUESTION # 126
What should an administrator use as an identifier when importing and updating records from a separate financial system?
- A. Record ID
- B. Auto-Number field?
- C. Rich text field
- D. External ID
Answer: D
NEW QUESTION # 127
Cloud Kicks has decided to delete a custom field.
What will happen to the data in the field when it is deleted?
- A. The data in the field is stored for 20 days.
- B. The data is restorable from the recycle bin.
- C. The data is permanently deleted.
- D. The data associated with the field is required.
Answer: C
NEW QUESTION # 128
A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
- A. Configure permission sets.
- B. Set Up Manual Sharing
- C. Create a new profile
- D. Assign a new role.
Answer: A
NEW QUESTION # 129
Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.
How should an administrator support this request?
- A. Add Formula Fields to track Stages on each Opportunity.
- B. Use process builder to capture the daily average on each opportunity.
- C. Refresh weekly reporting snapshots for Closed Opportunities.
- D. Run the Opportunity Stage Duration report.
Answer: D
Explanation:
Explanation
The Opportunity Stage Duration report is a standard report that shows how long opportunities spend in each stage before they are closed. It can be used to measure the average stage duration for all closed opportunities by grouping and summarizing the data by stage name and duration fields. Using process builder to capture the daily average on each opportunity is not feasible because it would require creating multiple fields and formulas on the opportunity object and updating them every day. Adding formula fields to track stages on each opportunity is also not practical because it would require creating multiple fields and formulas on the opportunity object and maintaining them every time a stage changes. Refreshing weekly reporting snapshots for closed opportunities is not necessary because the report can run on real-time data without snapshots.
References:
https://help.salesforce.com/s/articleView?id=sf.reports_opportunity_stage_duration_report.htm&type=5
NEW QUESTION # 130
An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.
What flow element should the administrator add?
- A. Create Records
- B. Assignment
- C. Get Records
- D. Update Records
Answer: C
Explanation:
Explanation
Get Records is a flow element that allows you to retrieve one or more records from an object that meet certain conditions and store them in a collection variable or a record variable for use later in the flow. You can also choose which fields from those records you want to store in variables. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_getrecords.htm&type=5
NEW QUESTION # 131
Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages.
Which two steps should the administration configure to meet this requirement?
Choose 2 answers
- A. Use the Standard Object for designs.
- B. Add a custom master detail field for shoe design on the Product Object.
- C. Create a Custom Object for shoe design.
- D. Configure a Custom Lookup Field for shoe design on the product object.
Answer: B,C
NEW QUESTION # 132
An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.
What should the administrator do to control Delete access?
- A. Edit the profile for the users to remove Delete access from the objects.
- B. Create a new permission set that has Delete access deselected for the objects.
- C. Create a new role that prevents Delete permissions from rolling up to the users.
- D. Use a muting permission set with a permission set group to mute selected permissions.
Answer: D
Explanation:
Explanation
Muting permission sets allow you to remove permissions that are granted by a permission set group.
References: https://help.salesforce.com/s/articleView?id=sf.perm_sets_muting.htm&type=5
NEW QUESTION # 133
Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference.
which two things should the administrator do to display the screen flow?
Choose 2 answers
- A. Create a tab and add the screen flow to the page.
- B. Add the flow in the utility bar of the console
- C. use a flow element and add the screen flow to the record page.
- D. install an app from the AppExchange
Answer: A,C
NEW QUESTION # 134
Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.
Which 3 items should the administrator configure to provide appropriate access to the report?
Choose 3 answers
- A. Field level security
- B. Folder access
- C. Report subscription
- D. Custom report type.
Answer: A,B,D
Explanation:
Explanation
To provide appropriate access to a report that contains shoe records for all of the sales reps on their team, the administrator should configure three items:
A custom report type that includes the shoe object and its fields
A folder access that grants access to the sales manager and their team members to view and run reports in that folder A field level security that allows the sales manager and their team members to see all the fields on the shoe object Report subscription, while useful for scheduling and delivering reports, does not affect access to the report itself. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.reports_manage_folders.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_fls.htm&type=5
NEW QUESTION # 135
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