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NEW QUESTION # 26
Which of the following are components of the asset request structure? (Choose three.)
- A. Transfer orders
- B. Purchase orders
- C. Procurement orders
- D. Catalog tasks
- E. Stock order tasks
Answer: B,C,D
NEW QUESTION # 27
To access the full spectrum of asset management functionality, which inactive plugins should be installed?
(Choose five.)
- A. Cost Management
- B. Procurement
- C. Managed Documents
- D. Data Certification
- E. Service Mapping
- F. Discovery
- G. Hardware Asset Management
Answer: A,C,D,F,G
NEW QUESTION # 28
When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?
- A. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
- B. You scanned 10 assets in your inventory, but none of them were on your expected inventory list.
- C. You expected 10 assets in your inventory and scanned these 10 assets during your audit.
- D. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.
Answer: D
NEW QUESTION # 29
What information would you track for a configuration item (CI) versus an asset? (Choose two.)
- A. Relationship
- B. Operational
- C. Financial
- D. Lifecycle
- E. Contractual
Answer: C,E
NEW QUESTION # 30
What minimum role is required in order to use the Hardware Asset dashboard?
- A. inventory_admin
- B. asset
- C. ham_user
- D. ham_admin
- E. asset_manager
Answer: C
NEW QUESTION # 31
Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager procures two more of the same model keyboards for $360 and adds them to Stockroom C.
When one of these keyboards is consumed, what is the value of the consumed Bluetooth keyboard?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION # 32
A scheduled job runs nightly to determine if any rate cards need to be applied to generate expense lines. What is the name of the scheduled job?
- A. Process CM Costs
- B. Process FM Costs
- C. Process Rate Cards
- D. Process Expense Lines
Answer: D
NEW QUESTION # 33
During an audit, when is the Expected Assets list populated in the asset audit form?
- A. Pre-populated by the asset manager before audit
- B. When scanning begins
- C. When scanning completes
- D. When the nightly scheduled job runs
- E. When the asset manager Submits the results
Answer: A
NEW QUESTION # 34
What are baseline asset states? (Choose three.)
- A. Exported
- B. Consumed
- C. Duplicate
- D. Retired
- E. In Stock
Answer: A,C,E
NEW QUESTION # 35
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
- A. Leverages Service Mapping to predict service impact
- B. Improves application privacy and security adherence
- C. Integrates with business services via the Service Catalog from request through to disposal
- D. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)
- E. Provides input into, aligns with, and follows corporate governance
Answer: A,C,E
NEW QUESTION # 36
When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?
- A. Each asset should be listed in an individual transfer order
- B. Each asset should be listed in a transfer order task on the transfer order
- C. Each asset should be listed as a transfer order line on the transfer order
- D. Each asset should be listed as a transfer order line on the transfer order task
Answer: B
NEW QUESTION # 37
Select the three main components of the data certification process. (Choose three.)
- A. Certify the certification
- B. Assign the certification tasks
- C. Create the certification filter
- D. Create the certification schedule
- E. Run the certification
Answer: A,C,D
NEW QUESTION # 38
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
- A. Mobile App
- B. Mobile Asset App
- C. Mobile Agent App
- D. Mobile ITAM App
Answer: C
NEW QUESTION # 39
What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)
- A. Replacement parts
- B. Storage costs
- C. Warranty costs
- D. Maintenance agreements
Answer: A,D
NEW QUESTION # 40
When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?
- A. Activate HAM, then run scheduled job "Asset - Create FSM asset tasks" to insert the asset tasks
- B. Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
- C. No configuration is required: asset tasks automatically activate behind the scenes
- D. Activate HAM and then re-run the scheduled FSM jobs
Answer: D
NEW QUESTION # 41
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