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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?

A) Primary Org Owner
B) Workspace Admin
C) Multi-channel Guest
D) Member

2. Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they:
* Share department-specific policies, and
* Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?
(Select the best answer.)

A) Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
B) Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
C) Create separate hiring manager group direct messages (group DMs) for each Department.
D) Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.

3. As an admin, managing apps across every workspace in an Enterprise Grid org can be time-consuming.
What is the most efficient way to manage apps at your organization?

A) Identify commonly used apps for your organization once per year, and set those apps to be automatically approved at the org level via whitelisting.
B) Create rules based on a chain of comparisons for each app request to be checked against and then approved or restricted based on the specified criteria.
C) Identify and restrict all apps that pose the most security risks to your organization, while automatically approving users to download any apps that don't fall within the restricted list.
D) Require end users to rate the complexity of their apps as high, medium, or low risk before submitting an app approval request.

4. Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

A) Create a process for channel requests.
B) Appoint other members of their workspace to help with the workload.
C) Prepare for a decrease in workload since channel requests will need to be processed less frequently.
D) Keep up to date on all channel naming conventions to accurately process requests.

5. Which Slack plan(s) support the Legal Holds feature?

A) Free, Pro, Business+ and Enterprise Grid
B) Enterprise Grid only
C) Pro, Business+ and Enterprise Grid
D) Business+ and Enterprise Grid

Solutions: