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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700 / 1000 |
| Exam Price: | $165 USD (varies by country/region) |
| Exam Duration: | 120 minutes |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate |
| Available Languages: | Spanish, Portuguese (Brazil), Japanese, German, Korean, Chinese (Simplified), English, French |
| Exam Format: | Case study, Build list, Multiple choice, Best answer, Multiple response |
| Certificate Validity Period: | Retired (previously certifications were valid for 1 year and required renewal) |
| Recommended Training: | Microsoft Learn MB-220 Learning Path Dynamics 365 Marketing Documentation |
| Exam Registration: | Pearson VUE Exam Registration Microsoft Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or in-person at authorized testing centers |
| Pre Condition: | No formal prerequisites required, but experience with Dynamics 365 and marketing automation is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/ |
| Section | Objectives |
|---|---|
| Topic 1: Manage events and leads | - Event planning and execution
|
| Topic 2: Manage marketing information | - Segment customer data
|
| Topic 3: Design and manage marketing content | - Create marketing emails
|
| Topic 4: Configure Microsoft Dynamics 365 Marketing | - Manage security and permissions
|
| Topic 5: Analyze marketing performance | - Marketing analytics and insights
|
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Currently, the MB-220 exam's passing score is 700 / 1000 and the registration fee is $165 USD (varies by country/region). These figures belong to Microsoft and can be revised, so confirm them on the official site before scheduling.
Microsoft states the following prerequisites for the Microsoft Dynamics 365 Marketing Functional Consultant: No formal prerequisites required, but experience with Dynamics 365 and marketing automation is recommended..
For the authoritative details, see the official certification page.
Microsoft recommends these official training resources:
Pair the course that fits your background with consistent question practice for the best results.
According to the latest exam information, the MB-220 exam contains 40-60 questions and lasts 120 minutes minutes. Simulating those conditions at home with the PC test engine is excellent preparation for the real environment.
Your company currently uses real-time marketing capabilities in Dynamics 365 Customer Insights - Journeys.
Your marketing director wants you to provision a new instance of Dynamics 365 Customer Insights - Data and enable the use of Customer Insights - Data profile attributes in personalized email content.
You need to prepare your plan for connecting the two applications.
Which four required actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:

Explanation:
Your company's marketing department recently started using the built-in Microsoft Teams integration to create chats and collaborate between colleagues on the different entities in real-time marketing.
in reviewing the feature, the marketing director tells you that members of the marketing team are unable to collaborate and create a connected chat when working on marketing forms within the Dynamics 365 Customer Insights - Journeys application.
You need to explain why the team members are experiencing this behavior.
What should you tell the marketing director?
Correct Answer: A 🗳️
A new volunteer is joining the Buenos Aires event team as an onsite event coordinator.
You need to add this volunteer to the event team.
What do you do?
Correct Answer: C 🗳️
You are a marketing professional.
You have created a marketing form and want content items to automatically fill in for the customer.
What is a valid form for prefill?
Correct Answer: B 🗳️
Explanation: Only visible for TroytecDumps members. You can sign-up / login (it's free).
You use Dynamics 365 for Marketing to obtain detailed analytical views to help you understand your impact and learn which marketing instruments work best for your audience.
You need to track response data regarding how your contacts react to your various marketing initiatives.
Which three sources of analytical data are available to you regarding your marketing initiatives? (Choose three.) Each answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: B,D,E 🗳️
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