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Salesforce Certified Slack Consultant Sample Questions:

1. What are three actions a client should take when preparing for a grid migration?

A) Remove all guests from migrating workspaces.
B) Accept the migration invitation.
C) Address duplicate usernames.
D) Ensure user emails match SSO.
E) Remove all apps from migrating workspaces.
F) Disconnect Slack Connect channels.

2. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Make sure all guests are promoted to full members.
B) Require users to login with their existing email and password.
C) Ensure users' emails in Slack match SSO.
D) Ask users to update their usernames to a standard nomenclature.

3. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Contact a Slack Admin.
B) Reach out to the help desk.
C) Take the Slack Admin Certification Prep Course.
D) Check out the resources in the Slack Help Center.

4. You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A) Slack Connect channels require approvals only if Slack Apps require approvals.
B) Approval is never required to work with people from other companies in Slack Connect channels.
C) Approval is always required to work with people from other companies in Slack Connect channels.
D) Approval is sometimes required to work with people from other companies in Slack Connect channels.

5. You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?

A) Disable threads to ensure all replies are visible.
B) Use @channel with every message to notify the entire team of all messages.
C) Encourage team members to only post when absolutely necessary to minimize channel noise.
D) Pin important messages and bookmark key documents to the channel.

Solutions: