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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?

A) Model name, key benefits and considerations
B) Workspace recommendations with access level, key benefits and key considerations
C) Model name, workspace recommendations and key considerations
D) Workspace recommendations with channels and key benefits

2. Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?

A) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.
B) In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.
C) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.
D) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.

3. You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?

A) A poll asking participants if they prefer Slack, Teams or email.
B) An ice-breaker asking participants what kind of music they play at their desk.
C) A multiple-choice knowledge check question about the benefits of threads.
D) A huddle about the participants' favorite remote work tips.

4. You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A) Slack's analytics Web APIs
B) Org-level analytics dashboard
C) SCIM analytics dashboard
D) Member analytics dashboard

5. You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A) Grid Orientation curriculum
B) Policies & settings documentation
C) Communications plan
D) Statement of work (SOW)
E) Roles and responsibilities matrix

Solutions: