Free Health-Cloud-Accredited-Professional Questions for Salesforce Health-Cloud-Accredited-Professional Exam [Nov-2023]
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For professionals looking to advance their careers in the healthcare industry, the Salesforce Health Cloud Accredited Professional certification is an excellent opportunity to demonstrate their expertise and commitment to quality patient care. Salesforce Health Cloud Accredited Professional certification provides a competitive edge in a rapidly evolving industry, with demand for skilled professionals increasing every day. Moreover, this accreditation opens up new opportunities for career advancement, including roles such as Salesforce Health Cloud Consultant, Administrator, and Developer.
NEW QUESTION # 136
In which two ways can Life Science organizations capture consent from enrollees of Care Program? (2 - Simple Application correct options) Options not visible
- A. By engaging in a web chat with an agent who presents consent forms in chat window.
- B. By talking to an agent via phone who then enrolls the patient
- C. By using a Self-Service portal via a Community.
- D. By submitting consent Via SMS using Einstien Chat bot.
- E. By sending an email that then create a case using email-to-case.
Answer: B,C
NEW QUESTION # 137
A client wants to store data for patient's smartwatch to displaywithin the Remote Monitoring charts. What ....
This information in
- A. Identifiers
- B. Care Observations
- C. Clinical Encounters
- D. DiagnosticSummary
Answer: B
NEW QUESTION # 138
A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two)
- A. Under visit, choose to navigate to visit Products.
- B. During Visit creation you can request the transfer while selecting products required for a visit.
- C. To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer.
- D. The transfer can be requested while creating an Order Authorization for a Visit.
Answer: B,C
NEW QUESTION # 139
What is Health Cloud? (Choose two.)
- A. Health Cloud is an engagement layer.
- B. Health Cloud is a new type of Electronic Health Record.
- C. Health Cloud is part managed package and part core services.
- D. Core services exposed by permission license.
- E. An AppExchange core package and third party service.
Answer: A,C
NEW QUESTION # 140
Bloomington Caregivers would like to send patient clinical data to an external payer, How should a consultant advise Bloomington Caregivers to make this information available to the payer using the most cost-effective method in out-of-the-box Health Cloud?
- A. Build a custom remote call-in API into Salesforce.
- B. Use MuleSoft Accelerator with H 7 APL
- C. Leverage the FHIR R4 Patient API
- D. se a third-party tool from AppExChange.
Answer: C
Explanation:
The FHIR R4 Patient API is a Health Cloud feature that allows users to create, update, and query patient data in Salesforce using the Fast Healthcare Interoperability Resources (FHIR) standard1. FHIR is a widely adopted standard for exchanging healthcare information electronically2. By using the FHIR R4 Patient API, Bloomington Caregivers can make their patient clinical data available to the external payer in a cost-effective and interoperable way, without requiring any custom development or third-party tools. The FHIR R4 Patient API supports the US Core Patient profile, which defines the minimum set of data elements for exchanging patient information3.
Reference:
1: FHIR Patient Input | Salesforce Health Cloud Developer Guide | Salesforce Developers
NEW QUESTION # 141
Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)
- A. Primary Care Coordinator
- B. Date of Birth and Age
- C. List of Patient/Member Conditions
- D. Thumbnail of Chatter Photo
- E. Gender
Answer: B,C,E
Explanation:
List of Patient/Member Conditions (B), Gender , and Date of Birth and Age (E) are three types of basic Patient or Member information that are displayed on the Patient info component. Primary Care Coordinator (A) and Thumbnail of Chatter Photo (D) are not displayed on the Patient info component.
NEW QUESTION # 142
Which of the standard objects are included in the Care Plan Data Model?
- A. Case,Problems,Goals,Tasks,Care Plan Templates
- B. Crae programs,Product,Patients
- C. Benifts,Barriers,Provider Education
- D. Life Events
Answer: A
NEW QUESTION # 143
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.
In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
- A. Optimize appointment chain with Einstein.
- B. Schedule a telehealth appointment.
- C. Reschedule part of the appointment chain.
- D. Book multi-step appointments.
Answer: C,D
Explanation:
Advanced Therapy Management assists the healthcare organization with its complex scheduling requirements by allowing them to reschedule part of the appointment chain and book multi-step appointments. Rescheduling part of the appointment chain enables the organization to adjust the dates and times of individual appointments within a chain without affecting the rest of the chain. Booking multi-step appointments enables the organization to create a series of related appointments that follow a predefined sequence and duration.
NEW QUESTION # 144
Which three terms can aLife Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)
- A. The products that are associated with a given Care Program.
- B. The clinical indicators that need to be monitored in the Care Program.
- C. The budget & expense of the company's associated Care Program.
- D. The Plans that enrollees have been engaged in as part of the Care Program.
- E. Themultiple marketing campaigns that enrollees are subjected to as part of the Care Program.
Answer: A,D,E
NEW QUESTION # 145
Which three types of Electronic Health Record data transmitted via HL7 can be stored in Salesforce objects? (Choose Three.
- A. Admission, Discharge, Transfer Data (ADT)
- B. Clinical Document Architecture (CDA.
- C. Personal Health Record (PHR)
- D. Observation Results (ORU)
- E. Continuation of Care document (CCD.
Answer: A,B,D
Explanation:
According to the Salesforce documentation1, the following types of electronic health record data transmitted via HL7 can be stored in Salesforce objects:
Observation Results (ORU): ORU messages contain clinical observations and results, such as lab tests, vital signs, or imaging reports. ORU messages can be stored in the DiagnosticReport object in Health Cloud1.
Admission, Discharge, Transfer Data (ADT): ADT messages contain information about patient admissions, discharges, transfers, or updates, such as demographics, insurance, or diagnosis. ADT messages can be stored in the EhrPatient object in Health Cloud1.
Clinical Document Architecture (CDA): CDA is a standard for exchanging clinical documents, such as discharge summaries, progress notes, or referrals. CDA documents can be stored in the Document object in Health Cloud1.
NEW QUESTION # 146
When Setting Up Intelligent Sales, which three types of record should be a ....................
Records can be Created? (Choose Three)
- A. Accounts
- B. Opportunities
- C. Contacts
- D. Assets
- E. Locations
Answer: A,C,E
Explanation:
According to the Salesforce documentation1, when setting up Intelligent Sales in Health Cloud, you need to create records for accounts, contacts, and locations. Accounts represent the organizations or individuals that you sell to, such as hospitals, clinics, or pharmacies. Contacts represent the people who work at those accounts, such as physicians, nurses, or pharmacists. Locations represent the physical places where you visit your contacts, such as offices, wards, or labs1.
NEW QUESTION # 147
Which resource within health cloud facilitates the easy exchange of data between Health Cloud and the client Electronic Medical Records
- A. Health cloud has published data mappings from commonly used HL7 message to the Health Cloud data model
- B. Health cloud has a lightning component button automatically configured to 'Export to EMR'
- C. Health Cloud has a built in HL7 integration Engine
- D. Health cloud has prebuilt connections for the top ten EMR's
Answer: A
Explanation:
Health Cloud does not have a built-in HL7 integration engine, so option A is incorrect. Option B is also incorrect, because Health Cloud does not have prebuilt connections for any EMRs. Option C is incorrect, because there is no such lightning component button automatically configured to export to EMR. Option D is correct, because Health Cloud provides data mappings from commonly used HL7 messages (such as ADT, ORU, and RDE) to the Health Cloud data model, which can help developers and integrators map the data from external systems to Health Cloud objects and fields12.
NEW QUESTION # 148
An administrator for Salesforce Health Cloud wants to ensure that the files in their full sandbox instance are encrypted. Which encryption solution supports the encryption of files in this scenario?
- A. Industry Data Security
- B. Classic Encryption
- C. Salesforce Shield
- D. Salesforce Data Mask
Answer: C
Explanation:
Salesforce Shield is the encryption solution that supports the encryption of files in this scenario. Salesforce Shield provides platform encryption, which allows the administrator to encrypt files and attachments stored in Salesforce. Platform encryption supports full sandbox instances and complies with data protection regulations
NEW QUESTION # 149
In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two)
- A. Install emergency Response Management unmanaged package
- B. Leverage pre-configured flows provided with Health Cloud
- C. Create a healthcare provider enrollment flow
- D. Create Patient Enrollment Console
Answer: A,B
Explanation:
Reference and details below.
NEW QUESTION # 150
A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?
- A. Patients, physicians and non-clinical staff should be modeled as Person Accounts.
- B. Patients should be modeled as Person Accounts.Providers and non-clinical staff should be modeled as Contacts
- C. Patients should be modeled as Person Accounts.Providers and non-clinical staff can be modeled as Person Accounts or Contacts
- D. None By using individual data model,the use of person account can be avoided
Answer: B
NEW QUESTION # 151
How can Code Sets be managed in Health Cloud?
- A. Health Cloud provides a Code Sets data model that must be populated from an external source.
- B. Health Cloud provides a Code Sets data model that is pre-integrated to authoritative sources to ensure the latest code sets are always available.
- C. Health Cloud does not provide a Code Sets data model
- D. Health Cloud provides a Code Sets data model that is pre-populated with industry standard procedures and diagnostic code sets.
Answer: A
Explanation:
Reference and details below.
NEW QUESTION # 152
Which Feature would an administrator setup to help their sales team view all provider related to a specific facility?
- A. Provider Search
- B. Practitioner Relationship
- C. Provider Relationship
- D. Provider Cards
Answer: B
NEW QUESTION # 153
A MedTech customer is looking to track surgical case visits for reps to sell their product leveraging Intelligent Sales.
Which object should a consultant configure to track this visit type?
- A. Action Plan
- B. Visit
- C. Work Type
- D. Location
Answer: B
Explanation:
A visit is an object that represents a field rep's trip to a retail store or a customer location to perform certain tasks, such as selling products, conducting surveys, or taking orders1. A visit can be created from a work type, which is a template that defines the key parameters and skill requirements for the visit2. A visit can also be associated with a location, which is an object that stores the address and geolocation of a place where a visit can occur3.
A consultant should configure the visit object to track the surgical case visits for reps to sell their product leveraging Intelligent Sales. This way, the reps can use the Intelligent Sales app to create and manage their visits, view their assigned tasks, scan products, and capture signatures4. The consultant can also use work types to standardize the duration, preparation, and wrap-up time for each visit type, and use locations to specify the service territories where the visits can take place.
Reference:
1: Visit - Salesforce 2: WorkType | Field Service Developer Guide | Salesforce Developers
NEW QUESTION # 154
Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?
- A. Einstein Activity Capture
- B. Einstein Vision
- C. Einstein Analytics Predictions
- D. Einstein Bots
Answer: C
NEW QUESTION # 155
A Health Cloud administrator has set up risk recalculation by setting the recalculate flag to TRUE but is not seeing the recalculation score for the patient. Which of the following is most likely the reason why recalculation score for the patient is not displaying?
- A. CMS scores cannot be recalculated in health cloud.
- B. Use a 3 - Apply to Real World / Analyze / Evaluated party API to recalculate CMS risk score.
- C. Risk scores are only recalculated for patients who are affiliated with a care program.
- D. Use the CMS recalculation API
Answer: C
Explanation:
Reference and details below.
NEW QUESTION # 156
In which three ways can users access Provider Management standard objects? (Choose three)
- A. By using Service Cloud
- B. By assigning Health Cloud Platform Permission set licenses.
- C. By assigning the Provider Permission set.
- D. By using Health Cloud.
- E. By assigning Health Cloud Foundation Permission set.
Answer: B,D,E
Explanation:
Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
The Health Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users Users can access Provider Management standard objects by using Health Cloud, by assigning Health Cloud Platform Permission set licenses, and by assigning Health Cloud Foundation Permission set. Health Cloud is the industry-specific solution that includes Provider Management features such as provider search, provider network management, and provider credentialing3. Health Cloud Platform Permission set licenses grant access to the Health Cloud platform objects and features, including the Provider Management data model4. Health Cloud Foundation Permission set assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model5. Service Cloud is not required to access Provider Management standard objects, and the Provider Permission set is not a standard permission set in Health Cloud.
NEW QUESTION # 157
A pharma company wants the ability to:
* Upload a patient's insurance card, including automatic Member Plan record creation
* Run a benefits verification check
* Schedule on behalf of the patient with a provider
Which set of Health Cloud capabilities should enable the company to build this business process?
- A. Intelligent Appointment Management, Benefits Verification, Intelligent Document Automation, eFax Integration
- B. Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, Benefits Verification
- C. Utilization Management, Care Management, Intelligent Document Automation, Intelligent Appointment Management
- D. Virtual Care, Intelligent Appointment Management, Intelligent Document Automation, Intelligent Document Reader
Answer: B
Explanation:
The set of Health Cloud capabilities that should enable the company to build this business process are Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, and Benefits Verification. Intelligent Document Automation allows the company to upload a patient's insurance card and automatically create a Member Plan record. Intelligent Appointment Management allows the company to schedule on behalf of the patient with a provider. Intelligent Document Reader allows the company to extract data from the insurance card and populate the Member Plan fields. Benefits Verification allows the company to run a benefits verification check using a third-party service.
NEW QUESTION # 158
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?
- A. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.
- B. Add the Timeline component to the Patient Lightning page and select the Timeline.
- C. Add the Timeline component to the Patient Lightning page and activate the Timeline.
- D. Add the custom object to the Timeline after deployment, then add it to the Timeline component.
Answer: D
Explanation:
The administrator needs to add the custom object to the Timeline after deployment, then add it to the Timeline component. This will allow the custom object records to be displayed on the Enhanced Timeline2.
NEW QUESTION # 159
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud. Which set of records should an administrator populate to implement this functionality?
- A. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes
- B. Code Sets, Units of Measure, Care Metric Targets, Care Observations
- C. Code Sets, Biometrics, Care Observations, Chart Metrics
- D. Units of Measure, Remote Monitoring Device Types, Care Observations, Code Sets
Answer: B
Explanation:
To implement remote monitoring functionality in Health Cloud, an administrator should populate the following records:
Code Sets: These are records that define the codes and descriptions for various types of data, such as care metrics, care observations, or units of measure. Code sets help standardize the data and enable interoperability with external systems1.
Units of Measure: These are records that define the units of measurement for various types of data, such as weight, blood pressure, or temperature. Units of measure help convert the data into a common format and enable comparison and analysis2.
Care Metric Targets: These are records that define the target values or ranges for various types of care metrics, such as blood glucose level, heart rate, or oxygen saturation. Care metric targets help monitor the patient's health status and identify any deviations or risks3.
Care Observations: These are records that store the data collected from patient devices, such as blood pressure monitors, glucose meters, or pulse oximeters. Care observations help track the patient's health progress and provide insights for care management4. Remote Monitoring Device Types, Biometrics, Chart Metrics, or Care Episodes are not records that are required for remote monitoring functionality.
NEW QUESTION # 160
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