Key Details

No matter what exam you are planning to take, it is always important to learn each and every detail about it. This will help you prepare for the test better and increase your performance. So, with that in mind, one of the first things that you need to know about Microsoft MB-210 is that it is based on the multiple-choice question format. The candidates will have to answer anywhere between 40 and 60 questions and complete them within the allocated time of 120 minutes. The exam is delivered in the English language and anyone who wants to sit for it will have to pay the fee of $165. To pass the test with flying colors and get certified, the individuals need to make sure that they gain a minimum score of 700 points on a scale of 1000.

One last thing that you need to know about the Microsoft MB-210 exam is that it has the specific retake and cancelation policy. Each candidate is given 5 attempts within a year and if he/she fails in those five tries, they will be given the next chance the following year. If you fail your test at the first attempt, you will have to wait 24 hours before you can have another crack. But if you still fail for the second time, you will be required to wait for 14 days and this waiting time will be the same for the fourth and fifth attempts. As for canceling the exam, the students need to request cancelation at least 24 hours before the scheduled test.

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Topics of MB-210: Microsoft Dynamics 365 Sales Exam

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1. Perform configuration (40-45%)

Configure sales settings

• Configure playbook management
• Configure currencies
• Configure default revenue type
• Configure goal management components
• Configure auto number settings
• Configure sales team roles
• Configure sales territories
• Configure relationship cards
• Create and manage sales collateral
• Configure fiscal year
• Configure sales security roles
• Configure business closures

Configure processes

• Configure record creation rules
• Configure out of the box sales business process flows

Create and configure sales visualizations

• Execute and analyze sales reports
• Configure sales dashboards
• Configure sales content pack for Power BI
• Design and create sales charts

Configure integration with external sales applications

• Implement social selling assistant
• Implement Dynamics 365 AI for sales
• Implement LinkedIn Sales Navigator
• Configure and enable embedded intelligence

2. Manage core sales entities (20-25%)

Create and manage leads

• Convert activities to leads
• Configure status reasons
• Create and search for leads
• Perform lead qualification
• Scan business card

Create and manage opportunities

• Customize the Opportunity Close form
• Configure status reasons
• Create and search for opportunities
• Add product line items to opportunity
• Track stakeholders and sales team
• Close opportunity as won or lost

3. Manage sales entities (35-40%)

Create and manage quotes

• Edit quotes in various stages
• Send quotes to customers
• Convert quotes to orders
• Add quotes to opportunities
• Create a template from a quote

Create and manage sales order processing

• Create and manage orders
• Create and manage invoices
• Create and manage competitors

Create and manage product and product catalog

• Configure product lifecycle
• Configure product families, bundles, and products
• Configure price lists
• Configure discount lists
• Configure unit groups

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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